[amayausers] Re: HELP!
- From: "Marty Bies" <mbies@xxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Fri, 11 Feb 2005 09:09:51 -0600
Considering that the rotary hook is a consumable, how often should it be
checked for timing, wear, etc.? Only when you have problems or is there
a timer for something more than oiling it?
I have had to set the timing on ours once before (one of the screws fell
out of it), it wasn't that hard to do and it certainly helped reduce
problems.
Wendy, I have plans on becoming a tech but I am not able to make the
commitment yet. We are in Elk River, MN. I am hoping I will be able go
to the training next year. It is a bit of a catch 22. Its easier to
sell Amayas into an area that has close tech support. And it's easier
to justify going thruogh the expense of becoming a tech if there are
more Amayas in a territory to support.
Marty
J2H Design
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Susan Davidson
Sent: Thursday, February 10, 2005 8:35 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: HELP!
Wendy,
If it is your rotary hook, you will also have to pay for the time it =3D
takes the Tech to put it in and time it. I just had a service call, the
Tech =3D came from Napa, about 30 miles, with a cost of $100 for travel.
The problem =3D was the rotary hook, and that was about another $80 and
retainer - couple of =3D $ plus the time at approx $85 an hour. Of
course, there is no partial billing. The rotary hook is considered a
consumable and therefore, not under warranty. I have to still receive
the bill so can't give you an =3D exact figure. I received my machine =
in
June 2004. I called-in for the =3D service call around middle of =
January,
and the tech came on 3 Feb. The service =3D rep that I called returned =
my
call in a day or two of my making it =3D (excluding weekends). I spoke
with Sally at (303)474-1180. =3D20
Susan Davidson
Sewfly Embroidery
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Itchin To Stitch
Sent: Thursday, February 10, 2005 10:49 AM
To: Amaya User Group
Subject: [amayausers] HELP!
I am having nothing but problems with my Amaya. I can not get through =
=3D
any design without multiple threadbreaks, looping thread, trimmers not =
=3D
trimming all the way. I put in a call to Melco yesterday and talked with
Tech =3D support over the phone. We finally determined a service call is
in order. I have =3D yet to hear from them. Is this typical? I am =
terrifed
to put anything on my machine because of all the things I've already
ruined trying to =3D troubleshoot on my own. Because my machine is =
still
under warranty I feel like my =3D hands are tied and I'm at the mercy of
Melco right now waiting for a return =3D call.
I've got a ton of stuff to get out of here and an unreliable machine at
=3D this point. I'm running a beautifully digitzed design that I've run
numerous times before on the same garments with the same machine
parameters. As =3D I stand and watch the machine sew this design I've
been noticing it sends =3D out a a loop of thread down the hole just =
above
where it enters under the threadfeed rolle r and I end up with a
threadbreak or a loop in the =3D design.
This is happening on every needle that I have tried so far. I've changed
material thickness and adjusted the bobbin tension and nothing seems to
help. I am confident it is not related to the design. Any suggestions on
what to check next? Wendy Solomonson Itchin' To Stitch Arlington, MN
(507)964-2224 =3D20
Other related posts:
