[amayausers] Re: HELP!
- From: "frank davis" <fadavis@xxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 10 Feb 2005 17:24:16 -0500
Wendy
Did the phone tech have you check your thread feed rollers? If you haven't
replaced them recently it may be time.
Frank
----- Original Message -----
From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, February 10, 2005 4:50 PM
Subject: [amayausers] Re: HELP!
> Frank,
> No one seems to be in my part of the country! I'm wondering where this
> tech
> might be coming from? I hope not too far, I heard I pay travel.
> I've been using ARC, Madeira and RA threads. It happens with them all.
> Some
> of the thread is brand new, others a year old. I keep in drawers and
> plastic
> boxes when not is use.
> Wendy Solomonson
> Itchin' To Stitch
> Arlington, MN
> (507)964-2224
> ----- Original Message -----
> From: "frank davis" <fadavis@xxxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Thursday, February 10, 2005 1:02 PM
> Subject: [amayausers] Re: HELP!
>
>
>> Wendy,
>> What kind of thread are you using and how old. In answer to how long
> it
>> takes for a tech to call, that depends on how busy he is and how soon
> Melco
>> can get in touch with him to call you. Unfortunately I'm not in your
>> part
>> of the country.
>> Frank,
>> Force Ten Embroidery
>> AMAYA Tech
>> ----- Original Message -----
>> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
>> To: "Amaya User Group" <amayausers@xxxxxxxxxxxxx>
>> Sent: Thursday, February 10, 2005 1:49 PM
>> Subject: [amayausers] HELP!
>>
>>
>> >I am having nothing but problems with my Amaya. I can not get through
>> >any
>> >design without multiple threadbreaks, looping thread, trimmers not
> trimming
>> >all the way. I put in a call to Melco yesterday and talked with Tech
>> >support over the phone. We finally determined a service call is in
>> >order.
> I
>> >have yet to hear from them. Is this typical? I am terrifed to put
> anything
>> >on my machine because of all the things I've already ruined trying to
>> >troubleshoot on my own. Because my machine is still under warranty I
> feel
>> >like my hands are tied and I'm at the mercy of Melco right now waiting
> for
>> >a return call. I've got a ton of stuff to get out of here and an
> unreliable
>> >machine at this point. I'm running a beautifully digitzed design that
> I've
>> >run numerous times before on the same garments with the same machine
>> >parameters. As I stand and watch the machine sew this design I've been
>> >noticing it sends out a a loop of thread down the hole just above where
> it
>> >enters under the threadfeed rolle
>> > r and I end up with a threadbreak or a loop in the design. This is
>> > happening on every needle that I have tried so far. I've changed
> material
>> > thickness and adjusted the bobbin tension and nothing seems to help. I
> am
>> > confident it is not related to the design. Any suggestions on what to
>> > check next?
>> > Wendy Solomonson
>> > Itchin' To Stitch
>> > Arlington, MN
>> > (507)964-2224
>> >
>> >
>>
>>
>>
>>
>>
>
>
>
>
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