[amayausers] Re: HELP!
- From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 10 Feb 2005 15:50:47 -0600
Frank,
No one seems to be in my part of the country! I'm wondering where this tech
might be coming from? I hope not too far, I heard I pay travel.
I've been using ARC, Madeira and RA threads. It happens with them all. Some
of the thread is brand new, others a year old. I keep in drawers and plastic
boxes when not is use.
Wendy Solomonson
Itchin' To Stitch
Arlington, MN
(507)964-2224
----- Original Message -----
From: "frank davis" <fadavis@xxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, February 10, 2005 1:02 PM
Subject: [amayausers] Re: HELP!
> Wendy,
> What kind of thread are you using and how old. In answer to how long
it
> takes for a tech to call, that depends on how busy he is and how soon
Melco
> can get in touch with him to call you. Unfortunately I'm not in your part
> of the country.
> Frank,
> Force Ten Embroidery
> AMAYA Tech
> ----- Original Message -----
> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
> To: "Amaya User Group" <amayausers@xxxxxxxxxxxxx>
> Sent: Thursday, February 10, 2005 1:49 PM
> Subject: [amayausers] HELP!
>
>
> >I am having nothing but problems with my Amaya. I can not get through any
> >design without multiple threadbreaks, looping thread, trimmers not
trimming
> >all the way. I put in a call to Melco yesterday and talked with Tech
> >support over the phone. We finally determined a service call is in order.
I
> >have yet to hear from them. Is this typical? I am terrifed to put
anything
> >on my machine because of all the things I've already ruined trying to
> >troubleshoot on my own. Because my machine is still under warranty I
feel
> >like my hands are tied and I'm at the mercy of Melco right now waiting
for
> >a return call. I've got a ton of stuff to get out of here and an
unreliable
> >machine at this point. I'm running a beautifully digitzed design that
I've
> >run numerous times before on the same garments with the same machine
> >parameters. As I stand and watch the machine sew this design I've been
> >noticing it sends out a a loop of thread down the hole just above where
it
> >enters under the threadfeed rolle
> > r and I end up with a threadbreak or a loop in the design. This is
> > happening on every needle that I have tried so far. I've changed
material
> > thickness and adjusted the bobbin tension and nothing seems to help. I
am
> > confident it is not related to the design. Any suggestions on what to
> > check next?
> > Wendy Solomonson
> > Itchin' To Stitch
> > Arlington, MN
> > (507)964-2224
> >
> >
>
>
>
>
>
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