This message was posted by crookednail on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1286.html#000002 Unfortunately, he was here 4 hours the first time and 6 hours the second time he did arrive with a tool case but I did not watch him the whole time. Most of the 6 hours I think was trying to please me because there is no denying the difference between needle 7 and the rest. He's the same tech that melco had do a warranty repair to the machine in 2007 so I'm sure he is melco certified. The machine has definitely been well lubricated throughout it's lifetime and was well lubricated while the tech was here also. The clanking is totally new...not improved just new. Sue =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================