This message was posted by cbireley on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/691.html#000012 I have always had great feedback and prompt service with Hugo. He is truly professional, helpful, and very prompt in responding if I call him. Hugo has saved me several times, from pushing my Amaya out the front door and down the steps. He has explained things to me about my machine that have helped me so much. He has walked me through steps to correct problems so that I can continue to stitch until he can service my machine. I am always so thankful and very pleased when he comes to my shop, with the work that he does. Hugo, you are the best!! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================