[amayausers.com] Re: Does Melco ignore their customers?

Maybe its an east coast / west coast thing :)
Sounds like the west coast wins this round...

I think every company include my own can be picked apart
for missing the little details sometimes.
As for Melco I think the sentiment I am reading is that they might be
missing some sales by keeping more in tune with existing customers.

I haven't been impressed with the outreach of non solicited support
but I will say this when ever I have called or e-mailed and asked for help in 
any fashion
My rep (Haven) and all others I have been in contact with
have been more than adequate about making sure my needs were met and my 
questions
were answered. 

Maybe they will see the merits of ongoing contact maybe not, but this post 
seems to be 
going nowhere but a good place to vent.

I'm going back to the machines and make some money...

Sincerely,
Ron Vinyard

Body Cover Design
420 SW H Street
Grants Pass, OR 97526-2532

541-471-1504
1-888-435-0176
Fax  541-471-0427

www.bodycoverdesign.com
  ----- Original Message ----- 
  From: JerryNiez@xxxxxxx 
  To: info@xxxxxxxxx ; AMAYAUSERS@xxxxxxxxxxxxx 
  Sent: Tuesday, June 03, 2008 8:28 AM
  Subject: [amayausers.com] Does Melco ignore their customers?


  Subject:  [amayausers.com]  Re: Melco ignoring anyone else?

  I just read several posting on AmayaUsers.com complaining about the lack of 
communications from Melco Corparate.  When I purchased our machines in 2004 I 
suggested a monthly news letter with a "Tip of the Month."  You could include a 
special buy of the month too.  The Group also mentioned a lack of communication 
from the sales rep.  I can attest to that.  I HAVE NEVER BEEN CALLED BY MY 
SALES REP.  Once she had the sale she disappeared with my money and was never 
heard from again.  

  Jerry Niezgoda
  Traverse City, MI












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