Nick helped with an order I was trying to place on line, and was having a hard time locating an item I wanted. Pretty much since then, I have gotten the flyers on a weekly basis. And as I said, have also received phone calls from him to see if there is anything I need to order. Susan _____ From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Roland R. Irish III Sent: Tuesday, June 03, 2008 4:38 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers.com] Re: Does Melco ignore their customers? WEEKLY sales flyers? Wow... WE have never even recieved a YEARLY sales flyer via email...and the last MAILED Melcomart catalog I think is dated 2006.... you must be someone SPECIAL! How'd you get that rating? Roland On Jun 3, 2008, at 5:24 PM, Susan Davidson wrote: Jerry, I have to say that I must have the absolute BEST sales rep. Haven Fry is a gem. When I call her, I ALWAYS get a phone call back.Same with emails. I also hear from Nick Reinking at MelcoMart on a regular basis. I have received phone calls just to check up to see if I needed anything from Nick, and receive the weekly sale flyer from him via email. Additionally, Cynthia Tisby gave me great training..and Patty has been wonderful as well over the years. As for techs, Kevin was/is a great Tech and since moving, have used another great tech, Greg Barber. Whenever I go to Trade Shows, I look forward to seeing each and everyone of them if they are there. Susan Davidson Sewfly Embroidery From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of JerryNiez@xxxxxxx Sent: Tuesday, June 03, 2008 10:28 AM To: info@xxxxxxxxx; AMAYAUSERS@xxxxxxxxxxxxx Subject: [amayausers.com] Does Melco ignore their customers? Subject: [amayausers.com] Re: Melco ignoring anyone else? I just read several posting on AmayaUsers.com complaining about the lack of communications from Melco Corparate. When I purchased our machines in 2004 I suggested a monthly news letter with a "Tip of the Month." You could include a special buy of the month too. The Group also mentioned a lack of communication from the sales rep. I can attest to that. I HAVE NEVER BEEN CALLED BY MY SALES REP. Once she had the sale she disappeared with my money and was never heard from again. Jerry Niezgoda Traverse City, MI tr _____ Get trade secrets for amazing burgers. Watch <http://food.aol.com/tyler-florence?video=4?&NCID=aolfod00030000000002> "Cooking with Tyler Florence" on AOL Food.