By far not an expert but I would try working with pull compensation. Had the same problem with a dachshund about a year ago, trashed several good hats before I got it close, but I was newer than I am today(still new). Larry Butler ice_man21@xxxxxxxxxxxxx -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of BudDry47@xxxxxxx Sent: Saturday, January 15, 2005 10:08 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Digitizing Question I'm sorry. I should have said we bought the works. Design Shop Pro Plus is the software package we have. My wife(Beverly) called Melco a couple of weeks ago to ask for a schedule of classes. The lady she talked with told her the class would cost us $300 a day. We bought our machine from Kelly Paone out of Atlanta. I'm going to email her and see if she can get it straightened out for us. The problem I was having with stock design was I could test sew it on flat surface and it looked great. Put it on a hat and that's when it would have problems. Outline and fill would be off from each other. The hat hoops we are using are the ones that came with machine. Thanks for all the help. David Bev's Everything Embroidery TN