Anand For an embroiderer, a machine is only an asset if it works [regardless of brand] and I have to admit, having a machine with the track record which yours seems to have would probably have me pulling my hair out by now. I know that Melco has some very good people and hopefully one of them will be able to come up with a solution which is acceptable to both you and Melco. I think many of us can understand how your frustration is turning into a dislike for the Amaya [at least the machine you have] ...... but it is nice to see that you still have a little sense of humor. Would it be a safe assumption that you won't be adding more Amaya's to your shop anytime in the next week or two ? I know you have other machines in your shop and certainly have the experience to realize that having a machine down 5 times in less than 6 months is far from normal. Do you have a lemon ..... from what you've told us, it's certainly beginning to look that way. Might be a good time for Melco to show the strength of their customer service. In fairness to Melco, not all Amaya's are as troublesome as yours. Anyway, good luck and hope things turn out well. Bob Kesavan wrote: >My amaya has crashed again this morning a record 5th time in under six >months. It was fixed just last Wednesday. The repair intervals seem to >get closer. Once I run out of warranty I will have to pay $400 per >service. > >Came in switched the machine on to sew a design this morning. Same >design I was sewing on Friday. > >It started up and moved the needle off centre of needle hole went thunk >bizarre. > >I might have to digitize a few cartoons of my hilarious moments with >the Crashing Amaya and sell them on embroidery mall to pay for the >service calls? > >How about a song and digitzed design title Amaya Ohmygod Ohmygod my >Amaya > >Anand > > > =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================