This message was posted by Japhel on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/859.html So...I think my machine doesn't like certain last name. I already embroider 9 of this bags, same design, different last names. This is the last one and my machine REFUSES to embroider the last name. Everytime I try to open the file OS crashes. I already embroider all the design, so I just have to do the last name, I am using Athletic block, I tried restarting the computer, the machine, changing the name of the file, make a new file, use a file that I alredy embroider, everything. She is not a fool, if the file has "CHAUNCY" in it, it just crashes. I cannot fool it, anyone has any idea why this is happening? Is it just an attitude problem? Do I take her to therapy? =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================