[amayausers] Amaya problems - help!!

Hi All
 

We were one of the first companies to get the Amaya in the UK and we are
still experiencing problems. I was wondering if anyone could help.

 

a)       we made a design for the EMT10T which worked perfectly (300,000
stitch) with no thread breaks - the fills were soft and silky. The same
design on the Amaya is terrible, the fill quality is horrendous and
whatever we do to the design, we cannot duplicate it on the Amaya - the
fill quality is nowhere as good as the old machine.

b)       Small text - we cannot make our text look anywhere near as good
as competitors with standard embroidery machines such as Tajima, etc -
we have full digitizing in house but still cannot make a good result.
Again worked fine on the EMT10T.

c)       Generally although the Amaya is technically more advanced, the
work quality is substandard to the EMT10T.

d)       The network utility for checking thread breaks and stats does
not work on the Amaya.

 

If anybody can help us in the right direction that would be grate - this
is really the last chance before we didtch the Amaya and move back to
other models or makes.

 

Best wishes

 

John Scullard

Other related posts: