The only way I can get the no dial tone message is by using the wrong connection. Before going on to broadband I had a Freeserve Anytime connection. If I try to use this, the no dial tone message comes up. I don't know what kind of modem this system is using but mine is a Speedtouch. Make sure that the broadband connection (in my case the Speedtouch connection) is set as default.
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