Hi Hannah Just an idea Have you thought of going to an O2 shop? Sometimes it is easier to deal with the shop, rather than The helpline. Shop staff cound test your mobile. Regards, Derek -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of hannah day Sent: Thursday, March 31, 2011 1:44 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] would o2 be able to send me a battery for my n 86? HI all I don't know if you can help But recentally my battery has been draining quite quick on my n 86 How ever i am on a contract with o2 And just wundering if i ring up would they ee able to send me a new battery out? for example it charges . then after a phone call or two it says battery low . and shows one bar . then after a while goes back up to full chat soon hannah -- Hannah Day E-mail and Facebook: hannahday2009@xxxxxxxxxxxxxx MSN hannahday1989@xxxxxxxxxxxxx Skype: hannah.day ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.449 / Virus Database: 271.1.1/3540 - Release Date: 03/30/11 09:54:00 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq