You haven't recently changed broadband speeds have you? If you change broadband speeds it can take a few weeks for it to work out the best performance for your line and during that time you can have slower speeds and can even loose your connection briefly. Peter From: Steve Nutt Sent: Saturday, February 07, 2009 10:52 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: wireless rooters Hi Trace, The speed should be nothing to do with the router not being powered up. Once the router is fully booted, it should be up to speed. All the best Steve -------------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Spring.flower Sent: Saturday 7 February 2009 10:15 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] wireless rooters Hi This kind of connects with my plusnet problem. A friend of mine who has a virgin media account and the same connection speed as I have carried out an experiment, we downloaded the same file at the same time from sendspace [ring tones] to see how much slower my download speed is to his, i it took my friend 7 minutes 21 seconds and it tooke me 28 minutes and 3 seconds, the file was 25 megs in size. I'd written to plusnet but had no reply so bit the bullet and went online, I had problems getting supernova to let me write in the edit field at first but with a bit of help from Mummy dearest [ my Mum] I got there, their reply says that my slow down is because I don't leave the rooter powered up, I know loads of people who don't do this and don't have this problem, can someone explain if this is correct or not. also, does the computer need to be on for the rooter to be powered up as I often leave the power going to it but with the computer off? Thanks Trace