Alexander - This is the normal procedure that you are experiencing regarding verify by visa. That verify screen should have a button to click if you are not already registered with verify by visa. Once you start the on-line registration with verify by visa, you will be asked for the name of your bank, and then taken to their page where you will have to fill in some details, and then be returned to the verify by visa page, and then after this, back to the initial purchase page for the product you want to buy. It really is strait forward, and I don't believe can be done by ringing or calling in to your bank. I get a sense of you being wary of making web transactions, but there is little to fear, sometimes if you just get the courage to follow the onscreen prompts, all becomes clear, and if you get so far, and feel unhappy with the experience, you can always back out before you commit to things. I think the more you deal with online purchasing, the more comfortable you will feel about it, and credit card companies do offer protection against online fraud. I encourage you to give it a go, you'll come across verify by visa quite a bit, as more and more online retailers are registering with it. Good luck - Andy ----- Original Message ----- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, November 10, 2007 7:15 PM Subject: [access-uk] Re: verified by Visa and online purchases | Hi Catherine, | | Thank you for your reply. | | The problem with the site I wish to deal with, is that they imply that I | need to somehow link verified by Visa to my card by contacting my bank, | which I would feel happier doing by going into a branch, and obviously this | is not possible until Monday. | | | Alexander Shannon | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | -- | This email has been verified as Virus free | Virus Protection and more available at http://www.plus.net ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq