Hi Alex, As I told you also, yes you do have to go to Webmail to do it. You only need to do it once. But I am not sure where you go, as I am not a BTInternet customer, but they do seem to block my domain for some reason. All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alexander Shannon Sent: 20 August 2006 15:59 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] unblocking senders in a BTinternet account when the account is being used via Outlook Express Hi all, I have a btinternet address and therefore a btinternet account. When talking to Steve nutt the other day he told me that btinternet does not like the comproom.co.uk part of his work e-mail address, consequently he said I needed to unblock his address in blocked senders or some such area so that he can safely send me e-mails and I can send them to him. My questions are the following. 1. , as I use Outlook Express for e-mail rather than the btinternet web mail, do I have to go on to the btinternet website to unblock Steve. 2. If so, does anyone know exactly where I need to go to do this. Thank you all in advance. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq