[access-uk] Re: trying to update my Zen Stone

Ron, I'd recommend you download the update and run directly from your computer. You can get it at 
http://us.creative.com/support/downloads/download.asp?MainCategory=213&sOSName=Windows+XP&region=2&Product_Name=ZEN+Stone&Product_ID=16424&modelnumber=&driverlang=1033&OS=10&drivertype=4

Kevin
E-mail: kevin.lloyd3@xxxxxxxxxxxxxx
----- Original Message ----- From: "ron sears" <r.sears1@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 11:11 AM
Subject: [access-uk] Re: trying to update my Zen Stone
David, I just tried to update the Zenstone and got a message about active ex 
something or other failed to load.

What does that mean?

Ron
----- Original Message ----- From: "David Russell" <david.russell8@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 10:54 AM
Subject: [access-uk] Re: trying to update my Zen Stone


Marie,

You do not normally have to reformat when updating.  I had to do this
because my Stone would not work at all, but it is not normally necessary.
If you have Brian's scripts, then try pressing control plus alt plus u with 
the player connected.  If you are lucky this may take you to the update
link, but it did not work for me.  So, if it does not work, try the link
posted to this list a few days ago. Towards the bottom of the page you will find the download link. You have the option of running it or saving to your 
pc.  I saved it, but it works either way.  Once you go to run the program,
connect your Stone and run it first without checking the box for
reformatting.  Obviously it is preferable not to reformat.  If for any
reason the upgrade does not work, as in my case, then run it again checking the box which says something like reformat if necessary. You will lose your 
data, but the upgrade should work.  It really is much more straightforward
than it sounds.  Once the firmware is updated, the player should start in
five seconds or less.  I have not noticed any other changes.

David

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of ron sears
Sent: 29 November 2007 10:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone
Hi Marie, I haven't upgraded mine yet so info on the subject will be useful 
for
all.

Cheers

Ron
----- Original Message -----
From: "Marie Baisez" <baisez.marie@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 8:26 AM
Subject: [access-uk] Re: trying to update my Zen Stone


How did you find out you had to reformat the player? Have you got the
software for the Stone installed on your pc? Did you find out because you
have Brian's scripts installed? I would hate to be stuck during the update
because I don't know what's happening but would love the stone to boot up
faster. Comments from anyone more than welcomed.
Thanks.
Marie
----- Original Message -----
From: "Caroline Ford" <caroline@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 28, 2007 10:31 PM
Subject: [access-uk] Re: trying to update my Zen Stone
I have successfully updated my Zen Stone and find it much faster to boot up 
now, which is a great improvement.

During the updating process, I had to re-format the player to allow the
update to take place.  I wasn't surprised about this, but as no-one else
had
mentioned this before, I thought I would just alert anyone thinking of
updating that you should be prepared for this and should back up anything
which you might want to copy back to the player once the firmware has been 
updated.

Caroline.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Kevin Lloyd
Sent: 27 November 2007 18:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


You can download the zen stone firmware update for windows xp from


http://us.creative.com/support/downloads/download.asp?MainCategory=213&sOSNa



me=Windows+XP&region=2&Product_Name=ZEN+Stone&Product_ID=16424&modelnumber=&

driverlang=1033&OS=10&drivertype=4

When downloaded simply press enter on the executable and connect your zen
stone.  The update takes a few seconds.  Be aware that you may lose your
position in your current playlist.

Kevin
E-mail: kevin.lloyd3@xxxxxxxxxxxxxx
----- Original Message -----
From: "barrie moxon" <s.moxon@xxxxxxx>
To: "access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 27, 2007 4:12 PM
Subject: [access-uk] trying to update my Zen Stone



hi folks.
try to update my Zen stone, and this all I get
security settings  is set to median.
Creative Web Update
ActiveX control failed to load! -- Please check browser security settings 
or ensure
that you have administrator rights.
Barrie Moxon
s.moxon@xxxxxxx
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