[access-uk] Re: trying to update my Zen Stone

  • From: "David Russell" <david.russell8@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 29 Nov 2007 11:49:08 -0000

Not sure but it means you will have to go to the site.  I am guessing you
tried to update using the scripts.  Just go to the website and it should
work.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of ron sears
Sent: 29 November 2007 11:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


David, I just tried to update the Zenstone and got a message about active ex
something or other failed to load.

What does that mean?

Ron
----- Original Message -----
From: "David Russell" <david.russell8@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 10:54 AM
Subject: [access-uk] Re: trying to update my Zen Stone


Marie,

You do not normally have to reformat when updating.  I had to do this
because my Stone would not work at all, but it is not normally necessary.
If you have Brian's scripts, then try pressing control plus alt plus u with
the player connected.  If you are lucky this may take you to the update
link, but it did not work for me.  So, if it does not work, try the link
posted to this list a few days ago.  Towards the bottom of the page you will
find the download link.  You have the option of running it or saving to your
pc.  I saved it, but it works either way.  Once you go to run the program,
connect your Stone and run it first without checking the box for
reformatting.  Obviously it is preferable not to reformat.  If for any
reason the upgrade does not work, as in my case, then run it again checking
the box which says something like reformat if necessary.  You will lose your
data, but the upgrade should work.  It really is much more straightforward
than it sounds.  Once the firmware is updated, the player should start in
five seconds or less.  I have not noticed any other changes.

David

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of ron sears
Sent: 29 November 2007 10:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: trying to update my Zen Stone


Hi Marie, I haven't upgraded mine yet so info on the subject will be useful
for
all.

Cheers

Ron
----- Original Message -----
From: "Marie Baisez" <baisez.marie@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 8:26 AM
Subject: [access-uk] Re: trying to update my Zen Stone


How did you find out you had to reformat the player? Have you got the
software for the Stone installed on your pc? Did you find out because you
have Brian's scripts installed? I would hate to be stuck during the update
because I don't know what's happening but would love the stone to boot up
faster. Comments from anyone more than welcomed.
Thanks.
Marie
----- Original Message -----
From: "Caroline Ford" <caroline@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 28, 2007 10:31 PM
Subject: [access-uk] Re: trying to update my Zen Stone


>I have successfully updated my Zen Stone and find it much faster to boot up
> now, which is a great improvement.
>
> During the updating process, I had to re-format the player to allow the
> update to take place.  I wasn't surprised about this, but as no-one else
> had
> mentioned this before, I thought I would just alert anyone thinking of
> updating that you should be prepared for this and should back up anything
> which you might want to copy back to the player once the firmware has been
> updated.
>
> Caroline.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
> Of Kevin Lloyd
> Sent: 27 November 2007 18:59
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: trying to update my Zen Stone
>
>
> You can download the zen stone firmware update for windows xp from
>
http://us.creative.com/support/downloads/download.asp?MainCategory=213&sOSNa
>
me=Windows+XP&region=2&Product_Name=ZEN+Stone&Product_ID=16424&modelnumber=&
> driverlang=1033&OS=10&drivertype=4
>
> When downloaded simply press enter on the executable and connect your zen
> stone.  The update takes a few seconds.  Be aware that you may lose your
> position in your current playlist.
>
> Kevin
> E-mail: kevin.lloyd3@xxxxxxxxxxxxxx
> ----- Original Message -----
> From: "barrie moxon" <s.moxon@xxxxxxx>
> To: "access UK" <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, November 27, 2007 4:12 PM
> Subject: [access-uk] trying to update my Zen Stone
>
>
>> hi folks.
>> try to update my Zen stone, and this all I get
>> security settings  is set to median.
>> Creative Web Update
>> ActiveX control failed to load! -- Please check browser security settings
>> or ensure
>> that you have administrator rights.
>> Barrie Moxon
>> s.moxon@xxxxxxx
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