Hi Ann When you press the star key to bring up the symbols, arrow down and see what happens. I think you get options such as Emodicons as well. If you hear More Symbols, enter on this to open and see what comes up. Hopefully that should put you right again. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANN FLYNN Sent: 15 May 2012 10:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] the c 5 phone can anyone help please? i am trying to get the symbols on my phone. i used to be able to press starr and they would come up but this isn't happening can someone give me advice thanks Ann Flynn ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq