Hi Steve, Feel free to forward if you think it may help. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: Sunday, July 08, 2007 3:25 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: system access to go Hi George, Yep, I think you have it. I also think that the problem we have, is that System Access To Go can't know programmatically when the operation is complete on each machine, in other words, when the dialogs are fully displayed. Thanks for that long and helpful explanation George. May I please forward it to Serotek to see if it helps? Thanks. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 08 July 2007 15:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: system access to go Hi all, [Steve, there may just be a clue as to what's going wrong here.] Steve has possibly hit the nail on the head. The clue here was to WAIT. The following is with XP Home, fully up to date. When I went to http://www.satogo.com I was told to "Please press ENTER to begin" - the screen showed a "Begin" button. After a second or two, a "File Download - Security Warning" dialog came up and a spoken message "Please press Alt + r to continue was spoken". A File Download progress dialog appeared, got to 100% then disappeared, to be replaced by an "Internet Explorer - Security Warning" dialog. However, it took around 20 seconds before I was told "Please press Alt + r" to continue. (I can only assume that at this point, it is downloading a wave file to my system, since the program itself has not at this point has not been installed.) After that, it went to the sign it dialog. [Now for Steve's benefit, I Alt tabbed away from the screen second time round back to this message. However, when I Alt tabbed back, the ENTER key did nothing. In the end I used the mouse to click on the "Begin" but, when I was told to "Press Alr + r to continue." Alt tabbing back to this message, and back again to the dialog, resulted in no speech for the remainder of the install. I suggest there may be two problems. 1) If focus is moved away from the IE screen, it is not fully returned when you Alt + Tab back, and 2) It seems that if you are impatient, any keystrokes effectively appear to silence speech, and fail to re-load the wave file(s). But then, I'm just a sighted eejit who relies on what he sees in the screen! (Smile)] George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: Sunday, July 08, 2007 6:51 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: system access to go Hi Peter, When it says run or save, just press Alt-R. If it doesn't say it after about half a minute, press Alt-R anyway and see what happens. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Peter Beasley Sent: 07 July 2007 21:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: system access to go I can't get into it without using my screenreader because howis one supposed to get past the do you want to run or save this file stuf? ----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, July 07, 2007 9:17 PM Subject: [access-uk] Re: system access to go > Folks, you may recall that I was having problems with this, using it from > the WEB. > > I still haven't got it coming up speaking properly either without fiddling > around each time - and I do have Service Pack 2 and am using XP. > > Steve, Skype me by all means and we'll talk through it because I still > don't think I'm getting the prompts others seem to get. > > I do get in, eventually, but usually after playing a bit because I press > "Enter" to begin, as stated, then usually get nothing spoken. > > I'm really glad I'm not alone because I felt, when mentioning this a few > weeks back, that actually I couldn't really have a problem and it was > probably me. > > Hope we can sort this. > > -- > Carol > carol.pearson@xxxxxxxxxxxx > > > ----- Original Message ----- > From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Saturday, July 07, 2007 9:05 PM > Subject: [access-uk] Re: system access to go > > >> Sorry if I have confused things, Peter, but there is certainly a Begin >> button >> on the page where you here the announcement "Welcome to System >> access to Go". Activating that quickly leads to a dialogue of the normal >> type asking whether you wish to run the downloaded software. Alt R >> activates the latter.. >> >> Douglas >> >> >> On 7 Jul 2007 at 20:51, Peter Beasley wrote: >> >>> No! If I press that begin button I can continue. >>> ----- Original Message ----- >>> From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx> >>> To: <access-uk@xxxxxxxxxxxxx> >>> Sent: Saturday, July 07, 2007 8:41 PM >>> Subject: [access-uk] Re: system access to go >>> >>> >>> > Peter, I hope that Steve does not object to me coming in here, but I >>> > think that the Begin button is on the very first screen, not either of >>> > those on which you are instructed to press alt and R. I too have been >>> > finding that the loading of SA2GO sometimes does not behave as >>> > intended. >>> > This morning I got as far as the screen on which to enter account >>> > number and pin, seemed to lose focus, and on loading another screen >>> > reader found that I was back on the page with the Begin button. >>> > >>> > On another occasion it went right through to load the SA application, >>> > yet although I had entered my account number and pin, only gave me a >>> > 10 >>> > minute demo! >>> > >>> > But these were exceptions - usually I get the program to run until I >>> > re-boot the system. >>> > >>> > Just thought that it might help to know that you are not alone in >>> > having >>> > problems. >>> > >>> > >>> > Douglas >>> >> >> -- >> >> Douglas Harrison >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq