[access-uk] Re: system access to go
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 8 Jul 2007 15:24:31 +0100
Hi George,
Yep, I think you have it. I also think that the problem we have, is that
System Access To Go can't know programmatically when the operation is
complete on each machine, in other words, when the dialogs are fully
displayed.
Thanks for that long and helpful explanation George. May I please forward
it to Serotek to see if it helps?
Thanks.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 08 July 2007 15:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: system access to go
Hi all,
[Steve, there may just be a clue as to what's going wrong
here.]
Steve has possibly hit the nail on the head. The clue here
was to WAIT.
The following is with XP Home, fully up to date.
When I went to http://www.satogo.com I was told to "Please
press ENTER to begin" - the screen showed a "Begin" button.
After a second or two, a "File Download - Security Warning"
dialog came up and a spoken message "Please press Alt + r to
continue was spoken".
A File Download progress dialog appeared, got to 100% then
disappeared, to be replaced by an "Internet Explorer -
Security Warning" dialog.
However, it took around 20 seconds before I was told "Please
press Alt + r" to continue. (I can only assume that at this
point, it is downloading a wave file to my system, since the
program itself has not at this point has not been
installed.)
After that, it went to the sign it dialog.
[Now for Steve's benefit, I Alt tabbed away from the screen
second time round back to this message. However, when I Alt
tabbed back, the ENTER key did nothing. In the end I used
the mouse to click on the "Begin" but, when I was told to
"Press Alr + r to continue." Alt tabbing back to this
message, and back again to the dialog, resulted in no speech
for the remainder of the install.
I suggest there may be two problems.
1) If focus is moved away from the IE screen, it is not
fully returned when you Alt + Tab back, and
2) It seems that if you are impatient, any keystrokes
effectively appear to silence speech, and fail to re-load
the wave file(s).
But then, I'm just a sighted eejit who relies on what he
sees in the screen! (Smile)]
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: Sunday, July 08, 2007 6:51 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: system access to go
Hi Peter,
When it says run or save, just press Alt-R. If it doesn't
say it after
about half a minute, press Alt-R anyway and see what
happens.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Peter Beasley
Sent: 07 July 2007 21:27
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: system access to go
I can't get into it without using my screenreader because
howis one supposed
to get past the do you want to run or save this file stuf?
----- Original Message -----
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, July 07, 2007 9:17 PM
Subject: [access-uk] Re: system access to go
> Folks, you may recall that I was having problems with
this, using it from
> the WEB.
>
> I still haven't got it coming up speaking properly either
without fiddling
> around each time - and I do have Service Pack 2 and am
using XP.
>
> Steve, Skype me by all means and we'll talk through it
because I still
> don't think I'm getting the prompts others seem to get.
>
> I do get in, eventually, but usually after playing a bit
because I press
> "Enter" to begin, as stated, then usually get nothing
spoken.
>
> I'm really glad I'm not alone because I felt, when
mentioning this a few
> weeks back, that actually I couldn't really have a problem
and it was
> probably me.
>
> Hope we can sort this.
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
> ----- Original Message -----
> From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, July 07, 2007 9:05 PM
> Subject: [access-uk] Re: system access to go
>
>
>> Sorry if I have confused things, Peter, but there is
certainly a Begin
>> button
>> on the page where you here the announcement "Welcome to
System
>> access to Go". Activating that quickly leads to a
dialogue of the normal
>> type asking whether you wish to run the downloaded
software. Alt R
>> activates the latter..
>>
>> Douglas
>>
>>
>> On 7 Jul 2007 at 20:51, Peter Beasley wrote:
>>
>>> No! If I press that begin button I can continue.
>>> ----- Original Message -----
>>> From: "Douglas Harrison" <harrison1d@xxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Saturday, July 07, 2007 8:41 PM
>>> Subject: [access-uk] Re: system access to go
>>>
>>>
>>> > Peter, I hope that Steve does not object to me coming
in here, but I
>>> > think that the Begin button is on the very first
screen, not either of
>>> > those on which you are instructed to press alt and R.
I too have been
>>> > finding that the loading of SA2GO sometimes does not
behave as
>>> > intended.
>>> > This morning I got as far as the screen on which to
enter account
>>> > number and pin, seemed to lose focus, and on loading
another screen
>>> > reader found that I was back on the page with the
Begin button.
>>> >
>>> > On another occasion it went right through to load the
SA application,
>>> > yet although I had entered my account number and pin,
only gave me a
>>> > 10
>>> > minute demo!
>>> >
>>> > But these were exceptions - usually I get the program
to run until I
>>> > re-boot the system.
>>> >
>>> > Just thought that it might help to know that you are
not alone in
>>> > having
>>> > problems.
>>> >
>>> >
>>> > Douglas
>>>
>>
>> --
>>
>> Douglas Harrison
>>
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