[access-uk] Re: sky internet

Hi Husna

I've not done the phone broadband bit with Sky, so you would need to check prices etc. My understanding though is that you still need a BT line because it is ADSL. I think the way it works is that if you go over your allocated time with Sky Talk, or whatever it is they call it, then any charges default to your BT bill. That was how it worked with Wanadoo. With them, we had what they called a Live Box. We never used it, but it gave us another line, and if we went over the time or charges allocated, it defaulted to BT. So we just bypassed that and have always used BT Option 3.

I'll send you the file off list, and wish you luck. The instructions Sky gave me are quite comprehensive, and once you follow them, it works a treat.

Jackie
----- Original Message ----- From: <mail@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 10, 2008 1:32 AM
Subject: [access-uk] sky internet


Hi Jacky,

So at the moment we have a phone line with BT. so does that mean if i
change from BT to sky's phone package i could not get ADSL? we don't
really need another line at the moment. yes that would be great if you
could send the information about how to set up with outlook express and
outlook in case we do go with sky which seems quite likely at this stage.
by the way how many email accounts can you have set up with sky?

thanks, Husna
original mess --- Hi Husna

Steve Dryden has responded pretty comprehensively already, but I would add a
couple of things to help you.

I went to Sky Broadband because we were already Sky TV customers with the
sports package. We went for the £5 a month broadband offer because it saved
us £13 a month with our previous ISP, Wanadoo. This gives us a 40GB
download cap at a speed, they reckon, of up to 8MB. I think our exchange
offers 6MB at the moment.

I've found Sky's technical support ok thus far, more approachable and
locally based. I'm not entirely convinced they know what they are doing,
but I can't fault their manners and willingness to help. And I think their
attitude to disability is better than others.

I haven't got the added Sky phone package though. There isn't a specific
reason for not doing so, other than the fact I've got to have a BT landline
to get ADSL broadband in any case, so use BT's Options 3 package. It may
work out better to go with Sky, but frankly I can't be bothered to change
when it works at the moment.

As Steve rightly says, there are some things you need to do to receive your
Emails in Outlook Express, if that's the client you work with. I can send
you the instructions file I was given to do this if it helps you.

Other than that Husna, shop around. If you go for most of them, you are
committed to a 12-month contract.

Good luck.

Jackie
----- Original Message -----
From: <mail@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 08, 2008 12:23 AM
Subject: [access-uk] sky internet

Hi,

has any one used the internet, phone and sky package from sky? i think
it's called talk talk. is it accessible and easy to use? also how have you
found the connection as i have found i frequently lose connection with
plus net. apparently for less than £30 i can get a download speed of 8 gb
with a limit of 40 gb a month and also talk on the phone any time for
free. is this a too good offer or is there a catch? does the free any time
phone element include any land line or is it to just sky phones?

thanks, Husna

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