[access-uk] Re: sending it back

only a couple of months ago they came to put a plate on the flats not to sure 
what it is

On 12 Apr 2011, at 18:15, LaMcAs wrote:

> Ok then that may well be the problem - it is a communal ariel and it depends
> on what quality of the ariel the installer chose to supply.
> 
> Do you know how long ago the communal ariel was installed? As it was
> installed by the council then you can contact them and tell them your
> reception from the rooftop arield is very poor.
> 
> Larry & Flax GD (Guide Dog)
> & Elliot RTG (Retired Guide Dog)
> London, UK
> 
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> william lomas
> Sent: 12 April 2011 18:02
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: sending it back
> 
> not sure really as the counsil who i rent my flat from, stated they wanted
> to install a communal dish thing that we all share and plug in to sky,
> freeview, etc. they isntalled the point for this in my flat. 
> so don't know what's wrong 
> 
> On 12 Apr 2011, at 16:53, LaMcAs wrote:
> 
>> Ok so it is your won ariel? How old is it? It might well be worth 
>> investing in a new ariel and how old is the coax cable and could that 
>> have been deteriorated due to bad weather or an insect attack?
>> 
>> It could be that you just need a booster between the ariel and the 
>> freeview box.
>> 
>> Larry & Flax GD (Guide Dog)
>> & Elliot RTG (Retired Guide Dog)
>> London, UK
>> 
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
>> Behalf Of william lomas
>> Sent: 12 April 2011 09:12
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: sending it back
>> 
>> it is going through a plate installed on to my block of flats
>> 
>> On 12 Apr 2011, at 09:10, LaMcAs wrote:
>> 
>>> Well that would be down to your ariel not the freeview box.
>>> 
>>> The fact you are ok Sky means you get it through the satellite. You 
>>> really need to check your ariel, no matter freeview box or not, if 
>>> you are
>> getting
>>> bad reception then you need a new ariel.
>>> 
>>> Larry & Flax GD (Guide Dog)
>>> & Elliot RTG (Retired Guide Dog)
>>> London, UK
>>> 
>>> 
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
>>> Behalf
>> Of
>>> william lomas
>>> Sent: 12 April 2011 08:17
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: sending it back
>>> 
>>> half the channels have no EPG and the sound quality disgusting at 
>>> least
>> for
>>> me
>>> 
>>> On 12 Apr 2011, at 07:55, LaMcAs wrote:
>>> 
>>>> William
>>>> 
>>>> What isn't keeping up - the Audio description? Or the Talking 
>>>> Menus/Program Guide?
>>>> 
>>>> It is widely accepted that the speech on this box isn't as good as 
>>>> it could be it is a start and for Goodman's to venture in to this 
>>>> can only be a good thing as they are one of the "low end" big 
>>>> players. I accept the speech rate isn't as fast as I would like it I 
>>>> can however live with it. I don't have Sky nor Virgin and will not 
>>>> pay for a TV services whilst I can get channels for free.
>>>> 
>>>> Consider the cost of the Smart Talk with the Netgem box, well where 
>>>> are Netgem now? And not long after they went out of business they 
>>>> stopped updates for the box, which didn't even read the program listing!
>>>> 
>>>> I hope that better boxes will come out, with the option to be able 
>>>> to record as well, but for what it is and the price I am happy with 
>>>> my
>>> purchase.
>>>> 
>>>> Larry & Flax GD (Guide Dog)
>>>> & Elliot RTG (Retired Guide Dog)
>>>> London, UK
>>>> 
>>>> -----Original Message-----
>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
>>>> Behalf Of william lomas
>>>> Sent: 12 April 2011 07:41
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] sending it back
>>>> 
>>>> hi the sound quality on this freeview box disgusting, RNIB should be 
>>>> ashamed of themselves as the speech can not even keep up with what 
>>>> is going on, and half the program guide has "no information available"
>>>> shoddy but then most blindness products are not up to standard 
>>>> really waht do we expect.
>>>> Whilst I am happy with the box and think it is a fantastic product 
>>>> in terms of the talking features the performance of this product is 
>>>> below standard in my view. With freesat on sky at least iw ill get a 
>>>> clear singnal
>>>> 
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