Yes, Sainsbury's did improve their booking slots and I found them quite easy to use. I have just taken another look now I have SP4 for Window-Eyes and I see what you mean. Their contact details are near the top of the site so I have sent an Email. Regards Mary ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq