[access-uk] sainsburys have become non accessible for booking delivery slots as of today
- From: "PETE gurney" <pete@xxxxxxxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 11 Aug 2004 13:27:39 +0100
hello all,
as the subject line says, people using screen readers can no longer
successfully book a delivery slot on the sainsbury website as of today.
their delivery page used to be non accessible to us last year, and i spent
some time talking with their technical department showing them what was
wrong with the page and pointing out that it was possible to book a slot by
searching for a numeric string which was part of a long string that
represented the available slots but wasn't obvious and probably wouldn't be
realised by most people.
thankfully they changed their links so that each link was spoken as a day,
date and time which made it very simple to find the delivery slot you
require.
but they have changed their site again yesterday evening, and now the
delivery selection page is even worse than it was last year.
every link that represents a delivery slot is just labelled "booktime".
i don't know if its the same with jaws, but with windoweyes there are lines
on the page that have the delivery slot details such as the day date and
time, but they are all grouped together one line under the other and then
in the bottom half of the page there are all the links that are labelled
booktime.
i've already spoken to sainsburys about this, but the technical chap i
spoke too didn't seem to really understand the problem, he said that if i
click on the booktime link it will then tell me what delivery slot i have
booked.
i think he eventually got the idea after i pointed out that you need to
know what slot you are going to book before you click on one of the
booktime links as there are probably 2 or 3 dozen links on the page called
booktime and you could go round in circals and eventually finish
up like the ooslem bird.
i'd be interested to know if any sainsbury users have better luck with this
page with jaws, but if not perhaps others can report the problem to
sainsburys as the more of us report the problem the more likely they are to
do something about it.
in the mean time i'll be using tesco all the time.
pete.
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