[access-uk] Re: response from sky! FW: Website Feedback - TV Listings Sky
- From: "Ian Robinson" <ian.subs1@xxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 9 May 2008 13:30:44 +0100
Hi Steve,
I tried the new "friendly" link a few times yesterday and each time it logged
me out of the site. so, although I could get the TV listings, I still couldn't
use Remote Record.
Hope others have had more success.
Ian
----- Original Message -----
From: Steve Nutt
To: access-uk@xxxxxxxxxxxxx
Sent: Friday, May 09, 2008 11:59 AM
Subject: [access-uk] Re: response from sky! FW: Website Feedback - TV
Listings Sky
Hi Martin,
I have also found out that they are working on making the new version
accessible, so this is only a temporary solution, but a welcome one, as the old
version was accessible.
All the best
Steve
------------------------------------------------------------------------------
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
martin wilsher
Sent: 08 May 2008 15:18
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] response from sky! FW: Website Feedback - TV Listings Sky
Hi all. here below is the response from sky. I fed back to them about my
access issues with the new sky tv guide and this is their response.
------------------------------------------------------------------------------
From: Accessible Customer Service
[mailto:Accessible.CustomerService@xxxxxxxxx]
Sent: 08 May 2008 13:56
To: m.wilsher@xxxxxxxxxxxxxxx
Subject: Website Feedback - TV Listings Sky
Dear Mr Wilsher,
Further to points raised by our customers, we are making the following
changes to our website.
a.. A link will be added into the Sky.com TV Listings site that says:
Screen Reader Friendly
b.. This will direct you the old version of the online EPG
c.. From the old version of the online EPG there will be a link to the new
Accessible TV Listings site
d.. From the new Accessible TV Listings site there will be a link back to
the old version of the online EPG
Once again thank you for your valued feedback on this matter , please accept
my sincere apologies for any inconvenience this has caused.
Please do not hesitate to contact us if you require any further assistance
Many Thanks
Mandy Pye
Customer Advisor
Sky Accessible Customer Service
------------------------------------------------------------------------------
Information in this email including any attachments may be privileged,
confidential and is intended exclusively for the addressee. The views expressed
may not be official policy, but the personal views of the originator. If you
have received it in error, please notify the sender by return e-mail and delete
it from your system. You should not reproduce, distribute, store, retransmit,
use or disclose its contents to anyone. Please note we reserve the right to
monitor all e-mail communication through our internal and external networks.
SKY and the SKY marks are trade marks of British Sky Broadcasting Group plc and
are used under licence. British Sky Broadcasting Limited (Registration No.
2906991), Sky Interactive Limited (Registration No. 3554332), Sky-In-Home
Service Limited (Registration No. 2067075) and Sky Subscribers Services Limited
(Registration No. 2340150) are direct or indirect subsidiaries of British Sky
Broadcasting Group plc (Registration No. 2247735). All of the companies
mentioned in this paragraph are incorporated in England and Wales and share the
same registered office at Grant Way, Isleworth, Middlesex TW7 5QD.
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 3085 (20080508) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 3085 (20080508) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 3088 (20080509) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
Other related posts:
