You haven't got the google toolbar installed by any chance? ----- Original Message ----- From: JILLIAN GRANT To: access-uk@xxxxxxxxxxxxx Sent: Thursday, February 19, 2009 9:11 PM Subject: [access-uk] problems with pop-ups being blocked Hi. Jaws 10 and Vista Home Premium. This probably won't surprise anyone, but I'm being denied access to a lot of web pages and downloads. I hear a sound, and I'm told that a pop-up has been blocked. I have turned off the pop-up blocker in Internet Explorer, but this has made no difference. Before I first went online, I opened Windows Defender, and suspect that this may be the cause. Is there anything I can do? Also, has anyone come across something called HP Total Care? I had this on my comp, but have since uninstalled it, as I thought this may be to blame. I also found it difficult to navigate. It appears it was not to blame. I wonder whether I need this prog on here. I Thanks for any help. Jill.