[access-uk] Re: problem with pdf file

Hi,

I do not think the protection failure is due to accessibility settings.  If
this is happening as soon as you open the file, the accessibility check may
not have had time to run if not set to automatic.  Most likely it is a
security issue.  This can be fixed.

IF you wished to send me the file off list, I too would be happy to look
into it for you.  Alternatively, if Eleanor's already been able to get to
the bottom of the problem, that's grand.

_______________________________________
Have a pleasant day,

Kind Regards and Best Wishes,

Hussein.

Hussein Patwa
Tel: 0789 47 595 62 (UK)
Tel: +44 (0)122 4433 954  (SIP)
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> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of jim mcauslan
> Sent: Monday, November 09, 2009 7:05 PM
> To: access-uk
> Subject: [access-uk] problem with pdf file
> 
> Hi List,
> 
> I received a pdf file from the open university but when I go to open it
> I
> get an "alert, protection failure" message.  Does anyone know what this
> problem is and how I can access this file?
> 
> Jim McAuslan from sunny Findhorn
> jim.mcauslan@xxxxxxx
> minds are like parachutes
> work best when open
> 
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