Its under the contact me section I think, I have their snail mail address if that's any help Trace ----- Original Message ----- From: ANDY COLLINS To: access-uk@xxxxxxxxxxxxx Sent: Friday, January 30, 2009 4:37 PM Subject: [access-uk] Re: plusnet again Hi Ronnie - I don't have it, but it must be on their website; it's an 0845 number. It's not cable, so you should be fine - Andy ----- Original Message ----- From: Ronnie Hill To: access-uk@xxxxxxxxxxxxx Sent: Thursday, January 29, 2009 8:38 PM Subject: [access-uk] Re: plusnet again Hi Andy, can you provide me the plusnet phone number, I like to check if their server are available in my local area. Thank you. Ronnie. ----- Original Message ----- From: ANDY COLLINS To: access-uk@xxxxxxxxxxxxx Sent: Thursday, January 29, 2009 8:07 PM Subject: [access-uk] Re: plusnet again Trace - Firstly, my experience with Plusnet is very good, and I can tell you that when I changed from my old package with them, to one of their "broadband your way" packages, there was no loss of connection, so I hope that is reassuring. I would suggest you look at their "broadband your way" packages, and see which best meets your usage. Off-peak is between midnight and 8 am, but on the cheaper BYW packages, there are speed restrictions at different times of the day, but I have found these not to be especially noticeable, but I guess it all depends on how much downloading you do, and what times; I understand the dearest package to offer top speeds at all times, but you can confirm all this for yourself by reading up on what they offer, they are very transparent, and do tell what speeds they offer and when, in a 24 hour period. I've been with them for several years now, and although have thought about changing, am glad over all that I haven't, they are good value, and customer service and support is very good, from the few times I have had to make use of it. Good luck - Andy ----- Original Message ----- From: Spring.flower To: access-uk@xxxxxxxxxxxxx Sent: Thursday, January 29, 2009 4:41 PM Subject: [access-uk] plusnet again Hi I've been on the plusnet website and have looked at their packages as it were, I can't find mine anywhere, premier option 1, am I right in thinking this is no longer offered. There are two I'm interested in, one that gives top speeds at all time but the monthly download limit seems to be fifteen gigs, the other is the same price and gives thirty gigs, this however says nothing about top speeds, am I right in thinking that this one doesn't offer top speeds at all times? Their off peak hours now seems to be from midnight to some time in the morning, I'm thinking that the rest of the time is part of the peak times and is counted in your monthly allowance? If I were to change isp how long is it likely I'd be without net connection? I've heard it can be weeks? Thanks Trace ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.552 / Virus Database: 270.10.15/1923 - Release Date: 29/01/2009 07:13