[access-uk] Re: plusnet again

Its under the contact me section I think, I have their snail mail address if 
that's any help

Trace

  ----- Original Message ----- 
  From: ANDY COLLINS 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Friday, January 30, 2009 4:37 PM
  Subject: [access-uk] Re: plusnet again


  Hi Ronnie -

  I don't have it, but it must be on their website; it's an 0845 number. It's 
not cable, so you should be fine -

  Andy
    ----- Original Message ----- 
    From: Ronnie Hill 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Thursday, January 29, 2009 8:38 PM
    Subject: [access-uk] Re: plusnet again


     Hi Andy,  can you provide me the plusnet  phone number, I like to check if 
 their server are available in my local area.
     Thank you.
    Ronnie.
      ----- Original Message ----- 
      From: ANDY COLLINS 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Thursday, January 29, 2009 8:07 PM
      Subject: [access-uk] Re: plusnet again


      Trace -

      Firstly, my experience with Plusnet is very good, and I can tell you that 
when I changed from my old package with them, to one of their "broadband your 
way" packages, there was no loss of connection, so I hope that is reassuring.

      I would suggest you look at their "broadband your way" packages, and see 
which best meets your usage. Off-peak is between midnight and 8 am, but on the 
cheaper BYW packages, there are speed restrictions at different times of the 
day, but I have found these not to be especially noticeable, but I guess it all 
depends on how much downloading you do, and what times; I understand the 
dearest package to offer top speeds at all times, but you can confirm all this 
for yourself by reading up on what they offer, they are very transparent, and 
do tell what speeds they offer and when, in a 24 hour period.

      I've been with them for several years now, and although have thought 
about changing, am glad over all that I haven't, they are good value, and 
customer service and support is very good, from the few times I have had to 
make use of it.

      Good luck -

      Andy 
        ----- Original Message ----- 
        From: Spring.flower 
        To: access-uk@xxxxxxxxxxxxx 
        Sent: Thursday, January 29, 2009 4:41 PM
        Subject: [access-uk] plusnet again


        Hi

        I've been on the plusnet website and have looked at their packages as 
it were, I can't find mine anywhere, premier option 1, am I right in thinking 
this is no longer offered.

        There are two I'm interested in, one that gives top speeds at all time 
but the monthly download limit seems to be fifteen gigs, the other is the same 
price and gives thirty gigs, this however says nothing about top speeds, am I 
right in thinking that this one doesn't offer top speeds at all times?

        Their off peak hours now seems to be from midnight to some time in the 
morning, I'm thinking that the rest of the time is part of the peak times and 
is counted in your monthly allowance?

        If I were to change isp how long is it likely I'd be without net 
connection? I've heard it can be weeks?

        Thanks

        Trace



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