[access-uk] Re: plusnet again

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From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
ANDY COLLINS
Sent: 30 January 2009 16:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: plusnet again


Hi Ronnie -
 
I don't have it, but it must be on their website; it's an 0845 number. It's
not cable, so you should be fine -
 
Andy

----- Original Message ----- 
From: Ronnie  <mailto:ronnie.hill@xxxxxxxxx> Hill 
To: access-uk@xxxxxxxxxxxxx 
Sent: Thursday, January 29, 2009 8:38 PM
Subject: [access-uk] Re: plusnet again


 Hi Andy,  can you provide me the plusnet  phone number, I like to check if
their server are available in my local area.
 Thank you.
Ronnie.

----- Original Message ----- 
From: ANDY COLLINS <mailto:Andy@xxxxxxxxxxxxxxxxxxx>  
To: access-uk@xxxxxxxxxxxxx 
Sent: Thursday, January 29, 2009 8:07 PM
Subject: [access-uk] Re: plusnet again

Trace -
 
Firstly, my experience with Plusnet is very good, and I can tell you that
when I changed from my old package with them, to one of their "broadband
your way" packages, there was no loss of connection, so I hope that is
reassuring.
 
I would suggest you look at their "broadband your way" packages, and see
which best meets your usage. Off-peak is between midnight and 8 am, but on
the cheaper BYW packages, there are speed restrictions at different times of
the day, but I have found these not to be especially noticeable, but I guess
it all depends on how much downloading you do, and what times; I understand
the dearest package to offer top speeds at all times, but you can confirm
all this for yourself by reading up on what they offer, they are very
transparent, and do tell what speeds they offer and when, in a 24 hour
period.
 
I've been with them for several years now, and although have thought about
changing, am glad over all that I haven't, they are good value, and customer
service and support is very good, from the few times I have had to make use
of it.
 
Good luck -
 
Andy 

----- Original Message ----- 
From: Spring.flower <mailto:spring.flower@xxxxxxxxxxxxxxxxx>  
To: access-uk@xxxxxxxxxxxxx 
Sent: Thursday, January 29, 2009 4:41 PM
Subject: [access-uk] plusnet again

Hi
 
I've been on the plusnet website and have looked at their packages as it
were, I can't find mine anywhere, premier option 1, am I right in thinking
this is no longer offered.
 
There are two I'm interested in, one that gives top speeds at all time but
the monthly download limit seems to be fifteen gigs, the other is the same
price and gives thirty gigs, this however says nothing about top speeds, am
I right in thinking that this one doesn't offer top speeds at all times?
 
Their off peak hours now seems to be from midnight to some time in the
morning, I'm thinking that the rest of the time is part of the peak times
and is counted in your monthly allowance?
 
If I were to change isp how long is it likely I'd be without net connection?
I've heard it can be weeks?
 
Thanks
 
Trace
 



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