[access-uk] Re: plus net

Hi Ray, hmmmm, £25 seems quite a lot. Perhaps they've had you on a premium subscription which will give you the higher speed as soon as it would have been available. I pay about £22 a month for 2 meg as well but this is uncapped. In fact though, you can only pay £15 a month and still get 2 meg but this is capped at 1 or 2 gigs.


Steve Hyde-Dryden

Text or call on

Tel:  07799766944

MSN:  steve_dryden@xxxxxxxxxxx
Skype:  knightvader
Email:  steve@xxxxxxxxxxxxxxxxxxxx

----- Original Message ----- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 27, 2006 8:11 PM
Subject: [access-uk] Re: plus net



Yes, I'm afraid outages or some sort of disconnection formula does seem to be
in operation some of the time. I hadn't thought of Steve's solution of your
email program periodically downloading emails, but as it happens, that is what
I do and have very few outages.


The most serious outage I have had, a couple of months ago or so, was for
three-four hours, but Plus Net did apologise for that one.

For the record, I now pay £25.00 per month which is, or was, supposed to be for
a 2MBs service. I often find though that download speeds indicate that my
connection speed is very often twice this amount. Its hard to get at the facts
but it may be the more you pay each month, the lower the contention ratio and
the less get subject to rationing of this sort, or so I speculate.


I'm a fairly heavy user. I listen to a good deal of 'Listen Again' and the
computer is always on for emailing etc.


It will be interesting to hear of other experiences, but this only confirms,
for me at least, that driving down prices below a certain level is only going
to lead to rationing, be it cut-offs, capping or whatever.
Ray


Personal emails:  Email me at
mailto:ray-48@xxxxxxxx

----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>


Hi Kevin,

There's a simple solution to this. Just leave your Email program open and
checking for mail every minute. If you do that, it will kick the connection
and keep it alive.


All the best
--
Computer Room Services:  the long cane for blind computer users.
Telephone Low-call:  08452 606 277
International:  +44(0)1438 742286,
Fax:  +44(0)1438 759589
mobile:  +44(0)7956 334938,
Email:  mailto:Steve@xxxxxxxxxxxxxx
Web site:  http://www.comproom.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
kevin and emma
Sent: 27 April 2006 19:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: plus net


hi all, several months back plus net said they were going to start dropping
connections of users who weren't actually using the connection. kind of like
the old dial-up thing were if you left your connection unused for a period
of time, the connection was dropped and you had to reconnect. this is what
they are doing. if you leave your pc connected to the internet, but not
actually actively using it, plus net will disconnect you. i read the article
some while back on adslguide.org.
Kevin - owner of the audyssey gamers discussion list at:
www.audyssey.org
contact me via email/msn:
kream@xxxxxxxxxxxx
----- Original Message -----
From: "Steve Dryden" <steve@xxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 27, 2006 7:19 PM
Subject: [access-uk] Re: plus net



Hi there,

I have encountered the same problems myself. It appears to be happening
more over recent months. I think possibly this is because more people are
joining and they are having difficulties keeping up with demand. Also, it
is becoming more and more difficult to get hold of their tech department.
Waiting times are generally in excess of 15 to 30 minutes. Were you aware
also that plus.net are going to start charging 50 pence a minute for tech
support? This, along with the longer waiting times and more frequent
breaks
in service has lead me to wonder whether I should change provider.

In terms of their 4 and 8 meg lines, the 3 and 4 meg lines should be in
force now for subscribers who paid a premium price to be first in the
queue
to upgrade. The rest of us have to wait though the guy I spoke to said it
would be rolling out over the next few months depending on your billing
date.


Hope that helps.

Steve

Steve Hyde-Dryden

Text or call on

Tel:  07799766944

MSN:  steve_dryden@xxxxxxxxxxx
Skype:  knightvader
Email:  steve@xxxxxxxxxxxxxxxxxxxx

----- Original Message ----- From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, April 27, 2006 4:27 PM
Subject: [access-uk] plus net



> Hi, > > has any one found that plus net is no longer always on broad band
access?
> lately it seems that when ever I want to use the internet it's gone off
> and
> I have to turn the modem off and on (some times several times) before > it
> comes on for a few minutes before giving up for the day and going > again.
I
> am on the £18.99 ADSL home serf annual contract. should I change to a
> different contract with plus net? I used to find them really good
before.
> what contract should I change to with plus net? or should I go for a
> completely different provider? if you change to a different contract on
> the
> plus net service does the always on aspect improve? because it is
getting
> really annoying now. and also does any one know when the highly
advertised
> speed increases are coming online? because plus net told me in march
last
> year that they would occur in august 2005 and I still don't see it
> happening.
>
> thanks,
> Husna
>

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