Hi, Sorry I meant BT's customer service, not UTV. I was just making the point that UTV use BT's Exchanges. I think you still need a BT LAN Line to get UTV internet/pone packages? Cheers, Barry -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: Wednesday, January 11, 2012 4:48 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: pass word Hi Barry Out of interest, why wouldn't you recommend their customer service, which is what they brag about if you listen to their blocks of adverts every evening during prime time TV especially. I watch the Chase at 5.00 if I can, and then UTV Live, followed by the ITV Evening News, and the amount of adverts that pass in that 90 minutes or so relating to UTV broadband is amazing. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Toner Sent: 11 January 2012 13:13 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: pass word Hi, I've just signed my partner Joanna up with Topmail. Very nice, very nice indeed. Love the POP support. So she's now said goodbye to BT for emails. Jackie UTV will be going through BT's exchange for the Fibre Optic. However, the Fibre Optic is an excellent service. I was reported to get around 37.9MB and at times I get over 40MB. Things are traffic shaped to preserve bandwidth on the local NODE, like Bit Torrent and other file sharing systems. However, it's excellent and I'd recommend their service. Not their customer service. Barry. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: Wednesday, January 11, 2012 9:21 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: pass word Yes, thanks Alex. As we live in Northern Ireland, our local TV channel, UTV, have their own broadband service which is reputed to be very good with fibre-optic cables and a dedicated UK-based call centre. The prices don't look too bad either, but we'll see. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of alexander shannon Sent: 10 January 2012 15:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: pass word Hi Jackie, I'm glad I could point you in the correct direction for some help, although the support News Group does seem to be quiet at present. I quite understand why you can't subscribe yourself, and why both yourself and Martin may look for another provider later on, but for the moment I hope the information I've passed on is of some help. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 6784 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 6785 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 6785 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 6786 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 6787 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 6787 (20120111) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq