hi hazel and kim nice to have you on the list Ann Flynn ----- Original Message ----- From: Hazel & Kim Darvell To: access u k Sent: Thursday, April 19, 2012 3:17 PM Subject: [access-uk] opinions wanted Hello to all Can I run this pass everyone and would like opinions please. We were going to buy a product from R N I B but did not in the end go through with the purchase, reason being that they could not give us audio instructions. nor could they provide braille but that would not help as we are not competent readers. This organisation are all too ready to make others provide alternate formats but don't do it themselves. We are totally disgusted. surely they should act by example. Hazel & Kim ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.455 / Virus Database: 271.1.1/4959 - Release Date: 04/25/12 18:34:00