[access-uk] look and stop blocking internet access

Hi all, I'm using Look'n stop 2.6. I'm currently staying at a friend's house and since I got here its been blocking both IE and OE in-fact any online connection. The only way I can send and receive email is by turning look'n stop off. I checked the log but there was nothing in there that I could allow.
I'm connecting using a network cable through her live box provided by Orange.
Can anyone offer a way of sorting this out so that I can access the web without turning off the firewall. 
Cheers
Yusuf 

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