[access-uk] Re: long shot aboout Router

Hi George.

It's all getting rather confusing now George. My device is the Belkin ADSL Modem with Wireless G Router..

I was quoted a price of £75.00 and half an hours work. The job took four days and the cost was £117.70. The shop fitted a wireless card to Pauline's computer, which is located upstairs in the house. I was told to place the router beside my computer downstairs, beside the telephone point. The shop guy also told me that my Freeserve USB External Modem would now be obsolete as the router was also a modem.

I connected my computer to the Router and could not get on-line. Pauline has no problems getting on-line.

Any ideas as to what is going on would be very appreciated.

Best wishes.

Andy







----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 5:01 PM
Subject: [access-uk] Re: long shot aboout Router


Hi Andy,

It would be a seriously great help if we knew exactly what
make and model of router you have.

For example, I have a Draytek Vigor 2600G.  This is not only
a wired router, it is also wireless router. Moreover, it is
an ADSL/Broadband modem.

So with one single box.  One cable goes from this to the
Broadband telephone point.  I have four "ports" into which
PCs can be connected using a network cable, and any PC with
a wireless card can also "talk" to the device.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy
Sent: 29 December 2005 16:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: long shot aboout Router

Hi again Andrew.


Now I'm really confused.  I was told when I bought the
router that I would have to set aside my old Freeserve usb
external modem as this would be no longer required.

!  So am I right in thinking then the set-up is as follows;


My computer plugged into Freeserve External Modem.
Freeserve External Modem plugged into Router.
Router plugged into telephone point.

Pauline's computer upstairs fitted with wireless card.

Best wishes.

Andy


----- Original Message -----
From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 4:19 PM
Subject: [access-uk] Re: long shot aboout Router


Hello Andy, So where is the modem? A router needs to be
connected
through a modem, this is how it should be, first off
cable from modem to
router, then cable from router to computer and as far as
I know you
cannot use wireless with one computer and use cable with
the other one,
you need to make your mind up as to which way you want to
go., either with
cable, or wireless, cable is far the best.
----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 4:00 PM
Subject: [access-uk] Re: long shot aboout Router


Hi Andrew.


Pauline's computer upstairs has the wireless card and the
router sits
beside my computer downstairs. I have a cable running
from the back of
my computer into the router and another cable from the
router to the
telephone point. Funny thing is that my wife can go
on-line no problems.
I am currently still using my old Freeserve usb modem,
switching between
it and the new router. My computer has Freeserve
connecting
automatically, so perhaps this is the problem. God knows
Andrew, I've
never had a router before so very unsure. I do have a
spare cable
though. It's the one with small blocks at each end. The
one used for the
old dial-up connection, but I cannot find a place to plug
this in. 

Best wishes.

Andy


----- Original Message ----- From: "andrew shipp" <andrew-shipp4@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 2:55 PM
Subject: [access-uk] Re: long shot aboout Router


Hello Andy, Sorry to ask you a silly question, but how
have you got
the modem connected to the router? are you using cable
connection or
are you going the wireless way?
----- Original Message ----- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 1:29 PM
Subject: [access-uk] Re: long shot aboout Router


Hi Andrew.

I've plugged it into a slot beside 2 usb sockets at the
back of my
computer. It's not plugged into the old dial-up socket,
which is much
smaller. This plug is about the size of a usb plug
with a lock clip at
one side. There is no other socket on the computer
that this plug will 
fit in to.


At the moment I'm using my old Freeserve usb modem so
as to keep in
contact with the list. If I remove it and don't get
the router to
work, then I'll really need to take the computer into
the shop. Tell
you what, I'll uninstall speed-touch anyway Andrew.
Having it may be
preventing the router from operating. I've also placed
speed-touch in
my start up menu, so perhaps this is causing the
problem also.

You said "When you plug the router into your computer,
can you get a
command window up and type in the command ipconfig /all
c:\file.txt,
then send me the contents of the file.txt in the root
drive? 
"

Is the command window the same is the Run window? If
so, then I'll
give this a go. But I may not be able to if I cannot
get on-line.

Tell you what Andrew, I'll do nothing more than remove
speed-touch from
my start menu and re-boot, with the router correctly
fitted. If I get
no luck with that, then I'll completely uninstall
speed-touch. 

Best wishes.

Andy




----- Original Message ----- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 29, 2005 12:08 PM
Subject: [access-uk] Re: long shot aboout Router


Hi Andy,

Just something else I have thought of after reading the
message. Where
exactly in the back of the machine did you put the
cable into? Was it
a plug on the back of the motherboard, or another
add-on card, or was 
it your dialup modem you tried to plug the cable into?

It should go into an ethernet socket either located on
the motherboard 
or in an add-on card, but it is not the dialup modem.

Andrew.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx on behalf of Andy
Sent: Wed 28/12/2005 23:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: long shot aboout Router

Hi Andrew.

It's a Bellcan 812 - cannot get to the correct spelling
The shop 
fitted the
internal wireless modem into Pauline's computer
upstairs, and the 
Router is
sitting downstairs beside my computer, which is
connected via quite a 
large
telephone plug into the back of my computer.

My wife's computer is working fine and she is able to
go on line, but I 
cannot.

The paperwork - if Pauline is reading it correctly, is
telling her to
install the CD. She may of course be getting mixed up
with her 
computers
card installation, but surely, I'd need an icon to
click on to go 
on-line,
or would I still use the Freeserve Speed-Toouch icon?

I'm able to go on-line at the moment, because I've
fitted my old 
Freeserve
modem  again.

Any of this help Andrew?

Best wishes.

Andy


----- Original Message ----- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 28, 2005 10:40 PM
Subject: [access-uk] Re: long shot aboout Router


Hi,

There should be no software required - the router
should work without 
software.

Which router do you have anyway?
Andrew.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On 
Behalf
Of Andy
Sent: 28 December 2005 20:14
To: Access-Uk@xxxxxxxxxxxxx
Subject: [access-uk] long shot aboout Router

Hi all.

This is a long shot I'm thinking but if successful,
will stop me 
having
to
take my computer into the shop.

I purchased a wireless card and a Router for my wife's
computer 

The shop fitted the card for me.

I attached the cables from my computer to the router,
but just 
beforehand, I
attempted to install the routers software.

The CD auto-ran and firstly started to install Adobe.
I thought that
perhaps this was to enable a purchaser to read a text
help file. The
auto-run facility then started searching for a file
within my Office 
2000
directory and advised that it could not find it.
Subsequently, I 
could
not
install the router's software.

My brother advised that I needed to delete or rename a
file within my 
temp
directory but added that he was unsure which file.

Does this make sense to anyone? If so, I would be
very grateful for 
some
assistance, as I'd rather avoided another trip into
town with my 
computer.

Best wishes.

Andy



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