[access-uk] Re: listening to insight radio on the web
- From: "David Russell" <david.russell8@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 Jun 2010 16:05:38 +0100
So do I really but I am feeling charitable.
David
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Iain Lackie
Sent: 28 June 2010 16:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: listening to insight radio on the web
I think it is a very flimsy defence.
Iain
--------------------------------------------------
From: "David Russell" <david.russell8@xxxxxxxxxxxx>
Sent: Monday, June 28, 2010 3:45 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: listening to insight radio on the web
>
> Iain, of course you are correct but, in their defence, they did explain
> that the new player is still being worked on so I would hope all those
> unlabelled buttons might be labelled in time.
>
>
> David
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
> Of Iain Lackie
> Sent: 28 June 2010 15:11
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: listening to insight radio on the web
>
>
> You will need to have the Flash player on your computer or the stream
> won't
> play. I notice there are unlabelled Flash buttons on the player screen.
> With
> RNIB banging on about web accessibility, is this not a case of physician
> heall thyself?
>
> Iain
>
> --------------------------------------------------
> From: "Andrew Summers" <asummers14@xxxxxxxxxxx>
> Sent: Monday, June 28, 2010 2:39 PM
> To: <access-uk@xxxxxxxxxxxxx>
> Subject: [access-uk] listening to insight radio on the web
>
>>
>> Hello All,
>> I have been to insight radio on the web, and I am trying to listen to
>> them, but I can't due to them changing to a new service.
>> They have got a radio web player and I am using JAWS11.
>> I e-mailed them about it and I got a reply back from the boss.
>> See below, in what he said.
>> Please could any one try listening to them and let me know how you get
>> on.
>> Andrew
>>
>> Hi Andrew,
>>
>> Many thanks for your feedback on our Listen Live function.
>>
>> I have spoken to the technical guys and they tell me things are still in
>> the process of being completed in the development stage.
>>
>> As you state in your to-the-point email, we do know about these things
>> and yes we do have the expertise to ensure that we provide the best
>> services for our audience. That, however, comes with a lot of work and
>> trials hence the reason for us requesting feedback on the website.
>>
>> The important thing is that the player works when you open it and you
>> can hear the radio station. If this is not the case there must be a
>> fault with your computer which you should have checked out.
>>
>> Keep checking back at the Insight Radio website for more development and
>> improvements.
>>
>> Regards,
>>
>> Ross
>>
>>
>>
>>
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