[access-uk] Re: lakelands catalogue
- From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Aug 2005 03:20:50 +0100
Hi Derek.
I'd have to say that I thought their reply was pretty reasonable,
the points about the web being more up to date and accessible from September
did sound to me like a pretty fair option.
Admittedly, not the same as having a copy to read where and when you like,
but over all I think Lakeland don't come across to hard-faced on this one!
Darran
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: "access-uk" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 2:09 AM
Subject: [access-uk] lakelands catalogue
| Hi all
| I have asked Lakeland whether they offer a Braille catalogue.
| Here is the reply, do any of you think they are discriminating given that
| they do offer print hard copy catalogues and even on tape.
|
| ---------------------------------------------------------------------------
|
| Thank you for contacting us with a request that we produce our Christmas
| catalogue in Braille. This is not something we are generally asked for,
| in fact yours is the only request I am aware of in recent years.
|
| I notice that you have asked us to e mail you rather than ring, which
| suggests to me that you have Braille reading facilities on your PC.
| Although
| our current website does not provide these facilities, our new website
| which
| goes live in the middle of September will be Braille compatible.
|
| All our catalogues feature on our website, including our Christmas ones.
| This will be the best way for you to access our products as catalogues
| quickly
| become out of date whereas our website is constantly updated and can give
| you
| instant information on stock availability.
|
| With kind regards.
|
| Yours sincerely,
| Elaine Greenwood
| Director of Marketing.
|
|
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