Ron, not sure what's going on here, but you might want to try without your IPod connected, but you might also want to bear in mind, that others have reported issues with the latest version of Itunes, so you might want to say no to the update anyway - Andy ----- Original Message ----- From: Ron Sears To: access-uk@xxxxxxxxxxxxx Sent: Sunday, May 08, 2011 8:28 AM Subject: [access-uk] ipod Hello folks, I tried to download an update to iTunes today. I got a message telling me that iTunes could not backup the iPod because the backup could not be saved on the computer. I am not sure what this means or what to do now. The iPod was on charge at the time. Does anyone know please? Cheers Ron