[access-uk] Re: interesting problem with victor reader classic

  • From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 10 Dec 2005 14:35:29 -0000

Hi Brian,

 

Just realised I gave you slightly incorrect advice.  You need to hold
down the play/eject keys and not the eject key as I told you before.  It
should asy something like profile removed.

 

Andrew.

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Andrew Hodgson
Sent: 10 December 2005 13:50
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: interesting problem with victor reader classic

 

Hi,

 

It sounds like a hardware issue.

Andrew

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of brian hartgen
Sent: 10 December 2005 13:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: interesting problem with victor reader classic

 

Hi Andrew

Thanks for your message.

I held down the eject while switching it on.

Then I updated to the latest firmware, but it will not move past the
opening announcements because it thinks the power is not connected.

 

Brian Hartgen
E-MAIL:  brian@xxxxxxxxxxx
MSN:  brian@xxxxxxxxxxx
SKYPE:  brianhartgen

        ----- Original Message ----- 

        From: Andrew Hodgson <mailto:andrew@xxxxxxxxxxxxxxxxx>  

        To: access-uk@xxxxxxxxxxxxx 

        Sent: Saturday, December 10, 2005 1:13 PM

        Subject: [access-uk] Re: interesting problem with victor reader
classic

         

        Hi,You need to do

         

        Two things:

         

        1.      Switch off the unit, and hold down the eject button
whilst switching it on.  It will do a full factory reset. 

         

        2.      Update to the latest firmware - not sure what version
the UK prompts are on, last time I checked the US version was newer than
the UK version. 

         

        Thanks.

        Andrew.

         

        
________________________________


        From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On Behalf Of brian hartgen
        Sent: 10 December 2005 13:06
        To: access-uk@xxxxxxxxxxxxx
        Subject: [access-uk] interesting problem with victor reader
classic

         

        Hi

         

        The RNIB talking book service have just sent me a new Victor
Reader Classic which arrived yesterday.  There is something strange
going on, and I wondered if anyone had had this problem.  Of course I
can call the RNIB on Monday but if this can be remedied by a firmware
update or something like that, then I can do that.

         

        It seems as though the machine is not recognising mains power.
If I connect the adapter to the product, and hold down the top lefthand
key, I am advised that battery power is enabled.  This came to my
attention because I was listening to a book yesterday evening, and the
machine kept saying "mains power on mains power off", the second
announcement immediately preceeding the first.  

         

        However, if I leave the machine connected to the electricity for
a few hours, then disconnect it, I can get a good couple of hours out of
the battery without any problem, indicating that it may have been
charged.

        As I say, has anyone else had this problem please?

         

        Brian Hartgen
        E-MAIL:  brian@xxxxxxxxxxx
        MSN:  brian@xxxxxxxxxxx
        SKYPE:  brianhartgen

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