[access-uk] Re: guide from software express

Hi Graham and all,
Firstly, can guide users do home shopping  on the web?
Connect Outloud can access the web, Outlook Express, and Wordpad and
computer navigation and I would train anyone in their home for a complete
day for £150.

Cheers,

Ibby Karbhari
? Phone: 020 7193 8755
? Mobile: 07017 41 41 41
? If you have Skype installed on your Pc You can also talk with me on Skype
by clicking on my username
IbbyKar
E-Mail:
ibbyk@xxxxxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Graham Page
Sent: Wednesday, August 29, 2007 6:25 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] guide from software express

Hi all.

Since this has been discussed I thought I would look further at the website.

There is a vidio there of using guide though not all this video is done with

visually impaired users in mind that can not read the screen so you may not 
learn that much about how to actually use the program from this.  There is 
an FAQ and there it says that if the user does not have an internet 
connection already then one can be arranged.  I will contact Software 
Express on how this would work in practice as I am more than a little 
curious.

Secondly one of my other concerns about this way of using the PC is 
antivirus and firewall software.  Using the Windows XP firewall is suggested

in the FAQ which should be fine for most users.  For antivirus AVG or Avast 
is suggested.  I assume one of these can be installed by Software Express 
before delivering a PC to a new user, but what happens when a virus is 
detected?  How will the user know if a virus is found and read what to do 
with it? and, if the windows firewall does want to block a connection how 
will a user access the dialog deal with this?

many of these setup questions arise for all computer users regardless of 
sight and it can be reasonably be claimed that the PC has failed as a piece 
of consumer electronics because there are just too many complications.  I 
would therefore always say that where possible, a user should get to grips 
with windows and a screenreader.  Free screenreaders such as thunder are 
available already and development versions of Non-Visual Desktop which is an

open source screenreader are available as well.

If you are truely computerphobic, using Guide and going through the hastle 
of getting everything set up is likely to be a serious disinsentive , but 
that is true for everyone.

Can a user run a program like Guide from anyone's computer? this could allow

users to install Guide on a more knowledgeable friend's PC for example to 
get initial help using the program.

In many ways, the more pressing need for new users is affordable training. 
for most people Software Express's price of £225 plus vat per half day is 
not affordable but Software express is I understand a private company that 
must make money and in the market place of training in work this figure 
seems quite competetive, but it is a lot for a home user to find.

I know that some grants and charities have existed offering genuinely 
affordable training to home users, often funded in part at least by grants 
and I suspect that government funding or charity or possibly social 
companies could be used to provide this training.

Regards

graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird 

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