Yusuf, If anyone does come up with a solution, I too would be very interested. I get exactly the same problem and had to resort to sighted help to read the characters. It's a pity that when they take the trouble to make the verification accessible they do so in a way which introduces complications for some if not all VI users. Douglas On 10 Jan 2008 at 10:32, Yusuf wrote: > Hi, As Ive forgotten my password for my googlegroups account I needed to > go > through their process to reset it. As part of this you have to put in the > letters and numbers in an immage. Fortunately tey also have a spoken > version. Unfortunately when I hit enter on the link realplayer popped up > saying that it didn't have the correct component to play the clip, that it > was looking for a commponent and then that no such component existed. > > Slightly odd given that the format is .wav. Also strange since I have > Winamp > set up to play .wav files. > > Is there anything I can do? > Cheers > Yusuf > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq