[access-uk] Re: communicators was Orange and Talks

Hi Yusuf,

I can confirm you are right.  Orange do indeed support both the 9300 and the
9500.

All the best
--
Computer Room Services:  the long cane for blind computer users.
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of yusuf
Sent: 19 May 2005 09:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: communicators was Orange and Talks


Hi Dave, What do you mean they won't support communicators on their network?
Are you refering to Nokia's 9500? If so they do support it. Sorry if I've
misunderstood.
Yusuf
----- Original Message -----
From: "Dave" <groups.dave@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, May 19, 2005 12:07 AM
Subject: [access-uk] Re: Orange and Talks


> yet they won't support communicators on their network, so they still won't
> make many of their services accessible!
>
> cheers
> Dave
>
> ----- Original Message -----
> From: "Martin Roberts" <martin.roberts@xxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, May 18, 2005 3:10 PM
> Subject: [access-uk] Re: Orange and Talks
>
>
>> Hi all
>>
>> I have managed to get an upgrade from Orange.  If you call the number
>> 294, and get a person who knows what they are talking about, they should
>> be able to help you.  This is how I managed to get help.  I have been
>> upgraded to a 6630 and it arrived in the mail today.  orange customer
>> services don't appear to know anything about the situation as it pertains
>> to the visually impaired.  It maybe hard to get the people who know about
>> the situation, but it is well worth trying.
>>
>> Taking in to account the above, I think they have only been offering
>> upgrades to people who get Braille bills as a friend of mine who also
>> gets Braille bills also got the upgrade.  It is interesting that those
>> who don't get Braille bills aren't automatically taken care of.  My
>> Girl-Friend for instance looks like she will get an upgrade, but that is
>> through her persistence with orange, and with out me she wouldn't have
>> had the number to call.
>>
>> In my view this has been very badly managed and is a panic move from
>> orange who fear the DDA.
>>
>> Martin Roberts
>> Blindness Sales & Support
>> HumanWare Europe Ltd
>> office:  01933 626000
>> Mobile: 07940 788748
>> E-mail:   martin.roberts@xxxxxxxxxxxxx
>> Skype:   mproberts
>> MSN:  roberts_martin@xxxxxxxxxxx
>> www.humanware.com
>>
>> ----- Original Message -----
>> From: "Brian Hartgen" <brian@xxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Wednesday, May 18, 2005 1:19 PM
>> Subject: [access-uk] Orange and Talks
>>
>>
>>> Hi
>>> In summary, last week Orange announced that its wild fire service would
>>> be
>>> withdrawn for a whole variety of reasons. As a result, a campaign web
>>> site
>>> was launched I think primarily to ensure that visually impaired people
>>> were
>>> adequately compensated for what has been a useful service for managing
>>> calls
>>> and contacts.
>>>
>>> According to an Orange spokesperson who was speaking on In Touch
>>> yesterday
>>> evening, if a customer of Orange is using wild fire, Orange will freely
>>> update the phone and "cover the cost" of a copy of the talks software.
>>> The
>>> phone will obviously be one which is capable of using the talks
>>> software.
>>>
>>> In my view, this is more than fair, and will obviously give people the
>>> full
>>> benefit of access to their phone at no cost to the user.  My wife was a
>>> user
>>> of the wild fire service, and although I contacted Orange, we are not
>>> moving
>>> forward very fast at the moment.  I was wondering whether anyone else
>>> had
>>> successfully agreed with Orange that their phone could be upgraded, and
>>> could maybe tell me:
>>> A. Is there a specific number you need to call in order to move this
>>> forward?
>>> B. Which phone are they upgrading customers to?
>>> Presumably there will be some information about this within the in touch
>>> fact sheet, but as of the time of writing this is not on the web site.
>>>
>>> Just thought I would pass this news along in case anyone did not know,
>>> and
>>> maybe someone could share their experiences as well.
>>>
>>> Brian Hartgen
>>> E-Mail:  brian@xxxxxxxxxxx
>>> MSN:  brian@xxxxxxxxxxx
>>> Skype:  brianhartgen
>>>
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