[access-uk] Re: chip and PIN
- From: "Barry" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 4 Apr 2005 13:29:10 +0100
To name the stores, my local Morrisons keypads do not have the pip on the
number five and my local Tesco's have the number one in the second column.
I found out, the hard way, that the top left button cancels the payment. I
always ask the cashier which is the number one and to tell me when the
machine is ready so there's no real problem anymore. However, there's no
real movement on the keys to let me know for definate that the key has been
pressed and some pad's move about in their holders so that I don't know if
I've actually pressed the number properly. Perhaps the next generation of
keypads will address these issues, although I don't think we will get a
standard keypad if ATM's are anything to go by.
I've got to say, I do prefer chip and pin to signature, although I can no
longer wind up the cashier by telling them that my signature is not legal
and binding unless witnessed by someone in authority. I don't know if this
is true, but a solicitor once suggested to me that it might be the case.
Barry H
----- Original Message -----
From: "Jillian Grant" <jillian.grant1@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2005 1:12 PM
Subject: [access-uk] Re: chip and PIN
i agree with standard layout. I haven't seen the ones you describe Barry,
withouth the dot on the 5 etc. I just ask the person at the till whether
it's ready for me to press the buttons. It would be nice of they beeped.
guess I may be saying something different if my card is rejected or can't go
through because of pressing buttons too many times etc.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of
Barry
Sent: 04 April 2005 12:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: chip and PIN
Although I have not had much trouble using them, I think it is bad practice
that there is not a standard layout for the keypads. Some stores have the
number one at the top left, others have the one at the top of the second
column. Also, some have a pip on the number five and some don't. Finally,
as none of them make a noise when the soft keys are pressed, I don't know if
the number has actually been pressed properly.
Barry H
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2005 12:43 PM
Subject: [access-uk] chip and PIN
Hi Steve
>I believe that if people see there is an accessible site, they sometimes
> assume that the main site isn't accessible, or is less accessible, which
is
> a logical assumption, because they then wonder why an accessible site was
> needed at all, if the main site is less accessible.
Isn't that same sort of thinking with chip and PIN!
RNIB campaigns for chip and signature, with reason that not all the blind
visually impaired are able to use chip and PIN.
However, the reasoning is surly flawed because those that claim unable to
use a key pad, how many of those are able to use a telephone?
The point being if one is able to use telephone then one must be able to
use
a key pad.
I suggest the learning of layout for chip and PIN key pad, is easy if one
already knows the layout for a telephone buttons!
Of course there will be people blind visually impaired that simply don't
want to use chip and PIN, but that's just as true for sighted people.
What do others think, is chip and PIN really and truly difficult to use
for those with little or no sight?
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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