The business model here is simple, which frequently ends up in extortion. 1 Cold caller rings you claims they have detected a problem with your Windows installation and offers to fix the problem. Microsoft will never ring you like this but most people don't know. 2 They direct you to a site to download their malware. 3 Once installed they can then extort money from you in order to get your PC back essentially. Don't get caught. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Damon Rose Sent: 31 January 2011 13:27 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: careful regarding a phone call i just received Yes. My father in law had one of these calls recently. I gather that the same business minds who are into spamming have turned to the telephone because people are less inclined to believe emails any more. I wonder if there are call centres full of cold-callers out there who know they're just conning people. ...Damon -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 31 January 2011 13:13 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: careful regarding a phone call i just received Will, This is a hoax, a scam. Something identical happened to a friend of mine, and he dealt with the caller by telling him in no uncertain terms that he would go straight to the police and report it, have BT monitor the calls, and basically get to hell. They've never bothered him again, and I would do the same in his shoes. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of william lomas Sent: 31 January 2011 13:06 To: access-uk@xxxxxxxxxxxxx Cc: Christopher elliot Subject: [access-uk] careful regarding a phone call i just received HI I just got a phonecall claiming to be from Windows support, and saying that my computer has been reported to have loads of malicious software downloaded on to it. When I told him I used a mac he went deathly silent and hung up on me, so not sure what this was all about. 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