Hello Mary It is indeed under the g w Micro heading in the audible manager list. I had another go this morning and for some strange reason, something in my head said that G W Micro had something to do with the book sense. So I took a chance with it and bingo, I got the synchronisation message saying my device was successfully synced and was ready to use. It’s amazing what eight hours sleep does to a technologically challenged brain smiles. All the best Martin From: Mary Tottle Sent: Tuesday, May 10, 2011 8:48 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: book sense st and audible manager and book sense uk list Hi Martin, I believe it comes under GW Micro. I am on the Booksense list but have never received any emails off the list. Regards Mary From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Martin Sent: 09 May 2011 19:35 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] book sense st and audible manager and book sense uk list ? Hello everyone I have a few questions to ask anyone who can help. First of all, does anyone know how I can find the right name in the list of available players in the audible manager for the book sense s d? I know the name of the company that makes it is called Hims, but it doesn’t seem to be in the list of available portable players listed even though when I went onto the audible website I found that the player is supported along with the other book sense models. Also, does Hims belong to a larger company that is in the list of players but I just don’t know what it is called? Any help would be really great in this matter as the only thing I can’t do is activate the book sense player through the audible manager. Another problem which has me rather baffled is that a few days ago, I thought I was successfully subscribed to the booksense uk list. I typed in the right words to subscribe and got a reply confirming my subscription but as yet I have no actual emails from it. I checked my spam folder through the bt website, but there are no emails in there either. Hope someone can help me in this matter as well. Many thanks for any help you can give me. All the best Martin -------------------------------------------------------------------------------- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1321 / Virus Database: 1500/3627 - Release Date: 05/09/11