Hi james, I couldn't agree more. I have always had fair support with VM. Not always solved first time but always solved. Sky on the other hand are slow, and their support sucks from the people I have spoken to. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of James Scholes Sent: Friday 3 April 2009 15:02 To: Chris Hallsworth Subject: [access-uk] Re: best internet provider? Hi Chris, I have to say that statements like that should only be made if you've had experience with the company in question. My broadband has been down once for about an hour during the 5 months I've been with VM, and honestly their customer services are much better than Sky's. As a customer, who knows what technical needs I have as far as broadband goes, I can tell you that yes, it may take calling them 2 or more times, but in the end your problems will get sorted. --This message is a reply to Chris Hallsworth. The subject of the original message was '[access-uk] Re: best internet provider?'. Original message text has been omitted.-- JLS Radio is no more! Instead, check out my new blog at: http://www.jls-radio.com -- James Scholes -- Contact Details -- E-mail: james@xxxxxxxxxxxxxxxx MSN/Windows Live Messenger: jamesscholes@xxxxxxx AIM: JamesScholes000 Skype: james.scholes -- Social Networks -- Twitter: http://www.twitter.com/jamesscholes Find me on Facebook! Username: jamesscholes Link to Facebook profile: http://www.facebook.com/profile.php?id=1375965156&hiq=jamesscholes Last.FM Profile: http://www.last.fm/user/jamesscholes000 -- Message sent at 02:59:08 PM GMT on Friday, April 03, 2009 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq