[access-uk] Re: best internet provider?

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 3 Apr 2009 19:26:21 +0100

Hi Denis,

I have never had this problem with Virgin.  They have always supported me
with a router. They also don't outsource their support staff from India or
any other country, they are UK based.  Their support isn't always great, but
I have never had problems getting support if my Internet service was down
with my router involved.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Denis Tocher
Sent: Friday 3 April 2009 14:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: best internet provider?

The main issue a member of my family has with Virgin is their non-support
for problems if you employ a wireless router.  They will not enter any
discussion once they know you use such a facility and want you to use the
connection direct to the wall.


I have used ukonline broadband (with wireless router) for over 5 years and
have had excellent (no disruption) service in all that time.  

Regards,


Denis


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Brian
Sent: 03 April 2009 13:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: best internet provider?

We've had no problem with Virgin at all as far as internet and phone service

or TV is concerned. We did have a problem at the installation stage with 
incompetent installation engineers, but since then, we've been very happy. 
broadband, TV and phone £30 per month inclusive of free weekend calls. Of 
course, it may be different at the moment depending what the offers are.
Brian

----- Original Message ----- 
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, April 03, 2009 8:35 AM
Subject: [access-uk] Re: best internet provider?


> Virgin's ok, but they do go down quite a bit, plus their customer support 
> is
> rubbish. We're not with them obviously but from what Hannah told me...
>
> --
> Chris Hallsworth
> e-mail: christopherh40@xxxxxxxxxxxxxx
> MSN: ch9675@xxxxxxxxxxx
> Skype: chrishallsworth7266
> ----- Original Message ----- 
> From: "william lomas" <lomaswilliam@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, April 03, 2009 8:32 AM
> Subject: [access-uk] Re: best internet provider?
>
>
> i can get cable ibraham, as the postcode checker said i ahve fibre
> optic in my area around the flat, plus there are sockets for cable etc.
> Freeview is acceptable for my TV so can i just get a phone line plus
> internet from virgin media and if so, how much would this be?
> i want to pay up to ten pounds for the internet if i can since compare
> the o2 deal of seventeen pounds fifty to seventeen pounds fifty as i
> am not in their specific area
> will
>
> On 3 Apr 2009, at 08:26, Ibrahim Gucukoglu wrote:
>
>> Hi.
>>
>> Well, firstly you should investigate whether you have cable in your
>> area, you can do a simple postcode check plus you might need to
>> check with your landlord whether you can have cable installed.  If
>> so, all well and good, you can buy just broadband on its own and use
>> your O2 phone to make and receive calls.  If you want a landline and
>> you can get cable, with some of their broadband packages you can get
>> a free or discounted landline, plus your keeping your options open
>> for the fastest broadband speeds, 10MB plus. If it has to be a bt
>> landline or through a bt phone socket, I suggest talktalk who will
>> offer you a landline package and free up to 8MB broadband. This also
>> has the added advantage of international calling options included,
>> so you can call many countries around the world for next to nothing
>> or even completely free of charge.
>>
>> All the best and I hope the above has helped you some.
>>
>>
>> ----- Original Message ----- From: "william lomas"
>> <lomaswilliam@xxxxxxxxxxxxxx
>> >
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Friday, April 03, 2009 8:12 AM
>> Subject: [access-uk] best internet provider?
>>
>>
>>>
>>> I am moving into my new flat for rent in a couple of weeks time,
>>> and I was wondering which internet provider in the UK do you guys
>>> reckon is good value for money?
>>> I was considering o2 broadband for the home, beeing as I am an o2
>>> customer I could get it for seven pounds and fifty pence, pus ten
>>> pounds for my BT landline, bringing my total to a respectable, 17
>>> pouns plus my mobie contract of 20 pounds so bringing everything up
>>> to  38 pounds.
>>>
>>> However the service is not in my area so I have to pay seventeen
>>> pounds just for the internet, which I feel nowadays is a bit
>>> expensive.
>>> Is this the best I am going to get?
>>> Regards, Will
>>>
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