Hi Since just before christmas my connection, mail and web has been very very slow for most of the time but occasionally its fine, I figured that it was a problem at their end and it'd be sorted once christmas was over, well, its over and my connection's still painfully slow. I think there's a way of checking your connection but I don't know how, can anyone give me someinstructions and does anyone have any other ideas as to what it could be? Back in October we had Sky plus put in and so now have to have the phone cable hooked up to the box, this problem didn't start at that time but could it have anything to do with it? I wonder if they were playing about with the box and have upset the line or something. Thanks for any help Trace