[access-uk] Re: accessibility of mobile providers was Re: Re: Vodaphone contacts
- From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 21 Nov 2006 22:18:31 -0000
Wel like I say I use it on regular bases now so I think you shouldn't have
any problems.
Vanja
http://www.sudar.co.uk
MSN messenger: sudar23@xxxxxxxxxxx
AIM: vanja121
Skype: vanja121
----- Original Message -----
From: "Yusuf" <yusufaosman@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 21, 2006 7:21 PM
Subject: [access-uk] Re: accessibility of mobile providers was Re: Re:
Vodaphone contacts
I haven't tried for quite a while, but when I did last try to log in I
simply got errors. Not the usual password or username errors but errors
about the web page.
Sorry I can't be any clearer. I did talk to Orange and they were aware of
the problem. Maybe its time to try again.
Yusuf
----- Original Message -----
From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, November 21, 2006 6:54 PM
Subject: [access-uk] Re: accessibility of mobile providers was Re: Re:
Vodaphone contacts
>I wasn't following this thread as it consirned vodafone contacts, or at
> least that's what it said on the subject line so I totally ignored it.
> Regarding orrange I use their online service on regular bases for quite a
> while now and have no problems at all. What exactly problems do you get
> when
> trying to log in?
> Vanja
> http://www.sudar.co.uk
> MSN messenger: sudar23@xxxxxxxxxxx
> AIM: vanja121
> Skype: vanja121
> ----- Original Message -----
> From: "Yusuf" <yusufaosman@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, November 20, 2006 8:22 AM
> Subject: [access-uk] Re: accessibility of mobile providers was Re: Re:
> Vodaphone contacts
>
>
> I gave up trying to log on to the orange mobile web site as I found it
> completely impossible. I've absolutely no idea why I couldn't log in and
> Orange were totally useless in helping. To be fair I haven't tried for
> several months. Oh and I'm on contract.
> Yusuf
> ----- Original Message -----
> From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Sunday, November 19, 2006 10:25 PM
> Subject: [access-uk] accessibility of mobile providers was Re: Re:
> Vodaphone
> contacts
>
>
>> thanks Kevin. any other tips on friendliness of mobile providers would
>> be
>> helpful. I note that Orange have bought these new tarrifs in, Racoon,
>> Dolphin, Canary and Panther I think. The Racoon one looks excelent and
>> it
>> was good to be able to read the relevant information on their site.
>>
>> I did have problems loging on to the site with my pay as you go orange
>> phone
>> details though. has anyone else had difficulties with this? I think it's
>> an
>> access issue rather than me not having the right details.
>>
>> regards
>>
>> Graham
>> ----- Original Message -----
>> From: "kevin and emma" <kream@xxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Friday, November 17, 2006 11:15 AM
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>>
>> hi graham, not sure why you think vodafones coverage is so poor. i'd
>> guess
>> there no worse than any other in that field. i've been with them for 5/6
>> years altogether and, certainly in the last couple of years, found very
>> few
>> areas i have network problems. i've use my phone in such diverse places
>> as
>> inner-city london, in the depths of the west highlands of scotland, the
>> yorkshire dales, middle of gatwick airport etc, and haven't found any
>> real
>> inconsistancys. maybe i'm just lucky! smile. the only area which seems
>> consistantly poor is on board virgin's voyager trains, but even that's
>> improving these days. from what i've read and what people have said, i
>> don't
>> think any of the networks would win a prize in the customer service
>> department. it seems to be totally down to who you actually speak too
>> when
>> you ring.
>> kevin (lord L)
>> "Civilization exists by geological consent, subject to change without
>> notice." - will durant
>> email/msn: kream@xxxxxxxxxxxx
>> ----- Original Message -----
>> From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, November 16, 2006 9:58 PM
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>>
>>> Hi Steve.
>>>
>>> As I said, I am beginning to have serious concerns about the quality of
>>> staff employed by the disability team at t-mobile. I can only say I
>>> will
>>> keep chasing them and let people here know about how things go.
>>>
>>> I do travel around quite a bit though and want to find the best contract
>>> provider at the moment. I am having problems loging into the orange
>>> site
>>> with a pay as you go phone I have. Can't get the web site to let me log
>> in.
>>> I will send a different message shortly about this, though they seem to
>> have
>>> some good deals at the moment.
>>>
>>> I won't touch vodaphone as I find there coverage is remarkably
>> inconsistent
>>> throughout the country. I also don't want to know about 3 as they have
>> been
>>> slammed throughout the press for having poor phones,coverage and
>>> service.
>> I
>>> believe that if a 3 call drops, the user is routed to the o2 network but
>>> this is at an extra price.
>>>
>>> T-mobile coverage is not great but at least the people on the other end
>>> of
>>> the phone can speak english to a reasonable degree.
>>>
>>> O2 has some good accessible online billing facilities but O2 has had
>>> some
>>> problems with billing and while I must admit I dealt with Carphone
>> Warehouse
>>> as o2 agents, they were a cross between delboy and Ali Gee and I found
>> them
>>> poor at keeping promises
>>>
>>> so the choice may come down to issues of accessibility of web based
>>> services, coverage and the best deal. It does seem to me that these
>>> companies are interested more in things like TV on a mobile rather than
>>> ensuring that the basic core of the system works well, that services are
>>> reliable and that staff are well trained. It seems to me a case of
>> choosing
>>> the best of a poor bunch.
>>>
>>> I hope someone else here has had more positive experiences.
>>>
>>> Regards
>>>
>>> Graham
>>>
>>>
>>> Regards
>>>
>>> graham
>>> ----- Original Message -----
>>> From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Thursday, November 16, 2006 8:31 PM
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>>
>>> Hi Graham,
>>>
>>> I have had T-Mobile customer services ring me many times asking me about
>>> Talks, so it is not a T-Mobile policy that Talks invalidates anything,
>>> it
>> is
>>> just some strange person you got.
>>>
>>> All the best
>>> --
>>> Computer Room Services: the long cane for blind computer users.
>>> Telephone Low-call: 08452 606 277
>>> International: +44(0)1438 742286,
>>> Fax: +44(0)1438 759589
>>> mobile: +44(0)7956 334938,
>>> Email: mailto:Steve@xxxxxxxxxxxxxx
>>> Web site: http://www.comproom.co.uk
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of
>>> Graham Page
>>> Sent: 16 November 2006 14:29
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>> t-mobile tell me that they don't offer talks and that to install it
>>> could
>>> nulllify the warrantee. I am looking further into this. as far as I am
>>> concerned though t-mobile is the ultimate in tokenism as they have a
>>> disability related helpline that can supply information on audio tape or
>> in
>>> Braille and that seems to be about it. nothing really that ordinary
>>> ccustomer services staff couldn't arrange.
>>>
>>> I am challenging them about their attitude to talks, but it doesn't help
>>> much when the manufacturer is allowing itself to get behind on the
>>> technology it supports.
>>>
>>> Nuance is a big company and there is little excuse for the fact that all
>> the
>>> phones it works with are now virtually discontinued with the possible
>>> exception of the Nokia N70 and Nokia 9300.
>>>
>>> Cheers
>>>
>>>
>>> graham
>>> ----- Original Message -----
>>> From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Thursday, November 16, 2006 12:52 PM
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>>
>>> At present, Kevin, Vodafone appears to be the only game in town as far
>>> as providers and Talks are concerned. Orange tell me that they're
>>> already giving Talks to some VI customers, but this seems to be a pretty
>>> ad hoc arrangement. However, they say they hope to have it on a more
>>> formalised basis in the new year. But Vodafone are actually in a
>>> contractual agreement with Nuance.
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>>> Of kevin and emma
>>> Sent: 16 November 2006 12:48
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>> hi all, are the other mobile providers as confused as this?i'm
>>> considering moving over to orange, but will i face the same maize of
>>> dead ends and misinformation with them too?
>>> kevin (lord L)
>>> "Civilization exists by geological consent, subject to change without
>>> notice." - will durant
>>> email/msn: kream@xxxxxxxxxxxx
>>> ----- Original Message -----
>>> From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Thursday, November 16, 2006 11:09 AM
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>>
>>> There is obviously a deal of confusion around. I was told by the same
>>> guy yesterday that the communicator was available. A colleague has told
>>> me that she's been offered an N73 with Talks installed by tomorrow from
>>> Vodafone. My understanding is that Nuance haven't yet finished the
>>> re-write for that handset. Curiouser and curiouser.
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>>> Of Mark Threadgold
>>> Sent: 16 November 2006 08:09
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: Vodaphone contacts
>>>
>>> Ian,
>>>
>>> Having spoken to Neil Warren, the new chap looking after Talks at
>>> Vodaphone, he assures me the 9500 is no longer available through
>>> Vodaphone at all. The 9300 is the model they now supply with Talks. I
>>> didn't ask about other models as it is the communicator I want to
>>> replace my 9210i.
>>>
>>> Regards,
>>>
>>> Mark Threadgold
>>>
>>> Of all the things I have ever lost, the thing I miss most is my mind....
>>>
>>> -----Original Message-----
>>> From Ian Macrae
>>>
>>> Adrian and all,
>>>
>>> I've been given to understand that a variety of handsets are available
>>> with Talks on a variety of tariffs. These still include the N70 and the
>>> 9500. In fact I had a Talks enabled N70 from them yesterday although
>>> admittedly it did take their press bod some time to get it from
>>> elsewhere in the organisation.
>>>
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