[access-uk] Re: a question regarding the 195 directory enquiries service
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 3 Feb 2011 19:23:04 +0430
a Dr's letter can be requested.
-original message-
Subject: [access-uk] Re: a question regarding the 195 directory enquiries
service
From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
Date: 03/02/2011 11:50 PM
Hi Alex.
If you ring BT on 195 from a BT landline and ask to speak to the
registrations team, they'll be able to change the details on your wife's
card account. Unless she remembers all the details provided at the time or
can satisfy BT that she is the rightful card holder over the phone, they
might want her to send in proof of her identity or to complete a change of
circumstances form to be sent back to them.
All the best, Ibrahim.
----- Original Message -----
From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 03, 2011 4:15 PM
Subject: [access-uk] a question regarding the 195 directory enquiries
service
> Hi all,
>
> I wonder if anyone can advise me regarding the best way to
> resolve the following issue.
>
> My wife Carol was given a card for the 195 directory
> enquiries service when she was studying at Queen Alexandra
> College in Harborne in 1992. I wasn't studying there at the
> time, but Carol informs me that all the cards were linked to
> the number used at the time for the college switchboard, and
> although Carol does remember occasionally using her
> Directory Enquiry card when she was at college, she has not
> used it since, as she believes that the cards have to be
> linked to a particular number, I.E., the owner of the card
> has to own or have the use of their own landline telephone.
>
>
> What I'm wondering really, is which bit of BT should I speak
> to on Carol's behalf to enable us to either arrange for a
> new card, or inform BT that Carol's circumstances have
> changed and in view of this can she update the details
> linked to her old Directory enquiry card so that she can use
> it again.
>
> Thank you in advance for any replies.
>
>
>
>
> Alexander Shannon
>
>
> ** To leave the list, click on the immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on the
> ** immediately-following link:-
> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
